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Unable to Redeem Game

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4 years ago
Aug 10, 2020, 5:13:24 AM

I am trying to redeem my game but when I get redirected to SEGAs website I get a 404 error.


Can someone help? I tried it in Firefox and *shudder* Edge.

Updated 4 years ago.
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4 years ago
Aug 10, 2020, 7:00:56 AM

With your web-browser log in to the Steam store using "remember my login" then redeem the code. This worked for me.

Updated 4 years ago.
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4 years ago
Aug 10, 2020, 7:33:48 AM
Hi,

Can you try a bit later and give us an update ? If this continue I will poke the team at Sega's in charge of that.

Thanks.
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4 years ago
Aug 10, 2020, 10:29:31 AM

@Sobert Redeeming only seems to work if you are also logged in to the steam store at the same time. There is just no error telling you that. I was able to redeem my game now.

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