So i followed the steps that i found on the one of the threads here and got the game downloaded. Although once everything is done and hit play my screen goes black for a second and than i return to my home screen. Cant get the game to start. I think my Laptop qualifies the system requirements. Which i will mention below. Did anyone else faced this issue?
Mine is also crashing at startup with the exact same behavior. Steam begins launching the game, it appears in the taskbar for a split second and the screen goes dark for a split second, then everything disappears. No error, nothing.
I tried verifying the integrity of the game cache. All other games launch as normal.
AMD 5800x Asus Strix B550-F RTX 2080 FE
32GB DDR4 Latest Windows 10 build Latest Steam
Updated 3 years ago.
Report comment
Why do you report DuncanIdahoMonk?
Are you sure you want to block DuncanIdahoMonk ?
BlockCancel
Are you sure you want to unblock DuncanIdahoMonk ?
Hello! Can you try going to Documents > Humankind and deleting the users folder? If this doesn't help, could you grab a diagnostics log from Documents > Humankind > Temporary Files and grab a diagnostics log? A new one should be generated every time you launch the game. That would help us investigate further.
thanks for ur fast reply i thought it will take some time before u guys noticed this thread. I couldnt find any users folder i am providing u with the diagnostics report. Diagnostics (2021'06'14 @1110'00''659''').html
Hello! Can you try going to Documents > Humankind and deleting the users folder? If this doesn't help, could you grab a diagnostics log from Documents > Humankind > Temporary Files and grab a diagnostics log? A new one should be generated every time you launch the game. That would help us investigate further.
Thank you!
I have also been having the same problem, but without any diagnostic report. The humannkind/temporary files only the victor opendev files, there were none that was created this month. I have deleted the documents/humankind, but the game still has the same problem. It opens then crashes instantly. Only the readme.txt exists in the humankind/temporary files folder Processor Processor: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s) Graphics: NVIDIA GeForce RTX 2060, latest version Ram: 16 GB OS - Windows 10 OS 64 bits Direct X12 Running on ROG Strix G731GV_G731GV Laptop
An update was just rolled out on steam and should ask you to install c++ 2013 redistribuables. This will hopefully help! Please let us know if it is still a problem.
An update was just rolled out on steam and should ask you to install c++ 2013 redistribuables. This will hopefully help! Please let us know if it is still a problem.
Asce_099
Sentient
Strategy Games are the best
Asce_099
Sentient
5 200g2g ptsReport comment
Why do you report Asce_099?
Are you sure you want to block Asce_099 ?
BlockCancelAre you sure you want to unblock Asce_099 ?
UnblockCancelwhartanto
Newcomer
whartanto
Newcomer
7 600g2g ptsReport comment
Why do you report whartanto?
Are you sure you want to block whartanto ?
BlockCancelAre you sure you want to unblock whartanto ?
UnblockCancelDuncanIdahoMonk
Newcomer
DuncanIdahoMonk
Newcomer
10 000g2g ptsReport comment
Why do you report DuncanIdahoMonk?
Are you sure you want to block DuncanIdahoMonk ?
BlockCancelAre you sure you want to unblock DuncanIdahoMonk ?
UnblockCancelNeclen
Pro Junior
Neclen
Pro Junior
19 500g2g ptsReport comment
Why do you report Neclen?
Are you sure you want to block Neclen ?
BlockCancelAre you sure you want to unblock Neclen ?
UnblockCancelDEVSaikana
Confirmed Broken
[Insert bird puns here]
DEVSaikana
Confirmed Broken
39 700g2g ptsReport comment
Why do you report Saikana?
Are you sure you want to block Saikana ?
BlockCancelAre you sure you want to unblock Saikana ?
UnblockCancelAsce_099
Sentient
Strategy Games are the best
Asce_099
Sentient
5 200g2g ptsReport comment
Why do you report Asce_099?
Are you sure you want to block Asce_099 ?
BlockCancelAre you sure you want to unblock Asce_099 ?
UnblockCancelGregoryT
Enthusiast Apprentice
Nothing come free, a price tag come after....
GregoryT
Enthusiast Apprentice
4 900g2g ptsReport comment
Why do you report GregoryT?
Are you sure you want to block GregoryT ?
BlockCancelAre you sure you want to unblock GregoryT ?
UnblockCancelAsce_099
Sentient
Strategy Games are the best
Asce_099
Sentient
5 200g2g ptsReport comment
Why do you report Asce_099?
Are you sure you want to block Asce_099 ?
BlockCancelAre you sure you want to unblock Asce_099 ?
UnblockCancelGregoryT
Enthusiast Apprentice
Nothing come free, a price tag come after....
GregoryT
Enthusiast Apprentice
4 900g2g ptsReport comment
Why do you report GregoryT?
Are you sure you want to block GregoryT ?
BlockCancelAre you sure you want to unblock GregoryT ?
UnblockCancelFreezinPenguin
Inspired Officer
Who are you, that do not know your history?
FreezinPenguin
Inspired Officer
15 300g2g ptsReport comment
Why do you report FreezinPenguin?
Are you sure you want to block FreezinPenguin ?
BlockCancelAre you sure you want to unblock FreezinPenguin ?
UnblockCancelgrifenpierre
Lumeris
grifenpierre
Lumeris
21 900g2g ptsReport comment
Why do you report grifenpierre?
Are you sure you want to block grifenpierre ?
BlockCancelAre you sure you want to unblock grifenpierre ?
UnblockCancelDEVSaikana
Confirmed Broken
[Insert bird puns here]
DEVSaikana
Confirmed Broken
39 700g2g ptsReport comment
Why do you report Saikana?
Are you sure you want to block Saikana ?
BlockCancelAre you sure you want to unblock Saikana ?
UnblockCancelAsce_099
Sentient
Strategy Games are the best
Asce_099
Sentient
5 200g2g ptsReport comment
Why do you report Asce_099?
Are you sure you want to block Asce_099 ?
BlockCancelAre you sure you want to unblock Asce_099 ?
UnblockCancelDukeV
Junior Lifter
DukeV
Junior Lifter
6 000g2g ptsReport comment
Why do you report DukeV?
Are you sure you want to block DukeV ?
BlockCancelAre you sure you want to unblock DukeV ?
UnblockCancel