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[Bugreport] Can't start Game: Issue in AudioManager.FillSharedGlobalData EvolverDescriptor is null

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3 years ago
Jun 14, 2021, 8:55:15 PM

Hi,


When I tried to start a game from the main menu, the game just crashes and quits to the OS. Ram/CPU/GPU usage looked fine. Finally found out it stopped occurring when I stopped the YouTube Video that was running for music in the Background.


Steps to reproduce:

  1. Have YouTube Video running on other screen
  2. Start Game from Steam
  3. (Sometimes) Log in
  4. Click Start
  5. Wait for a few seconds -> ~half way of the loading bar it crashes
Troubleshooting tried
  • Steam Uninstall & Reistall
  • Steam Verify Files
  • With and without login
  • With fullscreen and window mode
Some Logs
Any other things i can do to help you debug this?
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3 years ago
Jun 15, 2021, 10:17:43 AM

Hello! Can you go to Documents > Humankind and if you have a users folder, could you try deleting that? We've also had some issues with anti-virus programs. If you have one running, can you try temporarily disabling it to see if it lets you get past the loading screen then? Thanks!

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