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Daarkarrow

a year ago Sep 07,2023, 15:55:55 PM

Twitch Drops FAQ - Closed Beta (Finished)

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Hey everyone!

Here we have prepared a quick FAQ and some guidelines on how the Twitch Drops, related to the Closed Beta, works.



HOW TO REDEEM THE TWITCH DROPS


From September 7th to the 18th, you can watch select creators' Twitch streams for 30 minutes and get dropped a key for multiplayer-only access to the game, redeemable via Games2Gether.
This is separate from the "Buddy Pass" initiative, which two extra free multiplayer accesses to the Closed Beta to players who purchase the Last Wish Edition on Steam (More info HERE)



In order to claim access you will need to link your profile to the different platforms.

  1. Go to your Account Settings > Connections
  2. Connect Twitch
  3. Connect Steam

This will be the bridge between Twitch and your library on Steam. Without this, you will not be able to claim the Twitch Drop successfully.



This is the easy part...

You will need to watch only 30 minutes of any of the content creators who will be participating with us.

 


Above you can see some of the Content Creators and the estimated times of their respective streamings (BST Time Zone)

Please note that this is not an exhaustive list! We will try and keep you updated as we keep adding more creators. 


But there is a way to check if the stream has the drops or not...

  • Streamers tend to have the tag "Drops Enabled" on Twitch
  • Once you enter the stream, if the drops are working you will see a notification on the upper side of the stream chat




Okay, you just finished the 30 minutes and are able to claim the reward. What's next?

  • Go to your Drop Inventory on Twitch
  • There you will be able to see the drop, "Buddy Pass access"
  • Here, if you haven't done the Step 1, this is the moment. Please see above.
  • Click on "Claim"


Once is "Claimed" you will need to wait some minutes, around 15 minutes, so the system checks everything.

You will notice that you will have a notification on the Rewards page. There you will be able to redeem the Twitch drop.





Most likely If you kept reading, it could be that you encountered some troubles?
Now it is time to make an FAQ, with any other questions you might have.


FAQ


Click to expand for a specific answer

FREQUENTLY ASKED QUESTIONS (click to expand)

The reward is access to the Closed Beta of Endless Dungeon. It will be only for the multiplayer section.

If you are interested in getting additional information, please check the release blog, which contains more details.

I CLICKED ON CLAIM BUT IT DOESN'T APPEAR IN THE REWARD SECTION, WHAT SHOULD I DO?

Please make sure you have connected to Steam and Twitch and to wait 15 minutes. The system needs a bit of time to proceed to implement the reward.

WHERE CAN I SEE MY PROGRESS TOWARD EARNING THE DROP?

You can check your progress against any active Drops campaigns by looking at the Drops Inventory page. While you are earning progress on a channel you can check out your progress by clicking on your user icon and looking at the progress bar under the Drops menu item.

WHAT DEVICES CAN I USE TO CLAIM DROPS?

The Twitch Drops service supports using PC/Mac web browsers or the Twitch app for Android and iOS to earn and claim Drops.

DO I NEED TO WATCH THE SAME CHANNEL THE ENTIRE TIME TO EARN DROPS FROM A CAMPAIGN?

No, you can earn progress towards a Drop on any participating channel for a campaign. For example, you can watch for 15 minutes on one channel and then switch to another, continuing your progress for the Drop.

HOW DO I CLAIM AND RECEIVE A DROP?

You must be watching a participating channel to receive progress towards your Drop. When you watch for the required amount of time, a claim message will appear at the bottom of chat area (top of chat on mobile) for a short period of time, where you will be able to claim the Drop. If you miss the claim message, you will still be able to claim the Drop for the duration of the campaign from the Drops Inventory page.

WHAT ARE TWITCH DROPS?

Twitch Drops are rewards given to Twitch viewers that spend a qualifying amount of time watching drops-enabled streamers playing their favorite games. By having your Twitch account linked and watching for the required amount of time, you can earn a wide variety of prizes depending on the campaign active at the time!



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a year ago
Sep 9, 2023, 12:21:35 AM

It’s been 4 hours, and I still don’t have the reward/code. My account is connected to both Twitch and Steam! Any ideas?

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a year ago
Sep 9, 2023, 4:38:49 PM

I must be missing something. I see the same thing as your image of what I should see once I have the reward, but how do I turn that into playing. I click it and it just pulls up screenshots. There's no download or key for me to enter elsewhere. I was excited to try this beta.

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a year ago
Sep 11, 2023, 7:57:56 AM
GhostRobo wrote:

It’s been 4 hours, and I still don’t have the reward/code. My account is connected to both Twitch and Steam! Any ideas?

On my side, I can see that you should be able to see the reward of Step 3.
Let me know if you can see it or not. Once you click on claim, you need to full restart Steam and you should have it (its called Endless Dungeon - Closed Beta)


TheHamM3r513 wrote:

I must be missing something. I see the same thing as your image of what I should see once I have the reward, but how do I turn that into playing. I click it and it just pulls up screenshots. There's no download or key for me to enter elsewhere. I was excited to try this beta.

Once you click on the Steam you should have a warning that telling you that wants the access etc and basically you should click on Yes and then its automatic. Should appears in Steam (please do a full restart in Steam)

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a year ago
Sep 12, 2023, 12:08:36 AM
GhostRobo wrote:

It’s been 4 hours, and I still don’t have the reward/code. My account is connected to both Twitch and Steam! Any ideas?

I'm having the same problem... all connected. Nothing appears on steam.

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a year ago
Sep 12, 2023, 8:18:35 AM

I claimed the drop for beta and linked to steam but have not gotten this - how can I install the game?

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a year ago
Sep 12, 2023, 8:19:32 AM

its impossible for me to link any of the accounts, it just returns with an error message


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a year ago
Sep 12, 2023, 3:05:39 PM

I got it to work... It was really not clear you have a step on the rewards page here on the Amplitude site.
For those that are having a problem try the link above.

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a year ago
Sep 13, 2023, 8:48:49 PM

@PaladaEX

I still don´t see the solution here. still not working for me. Everything is linked and claimed but its not showing up on steam no matter how often i restart it oder search this site here for clues.

What am i missing ?

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a year ago
Sep 16, 2023, 12:16:52 PM

Horrible decision to tie watching of content creators to getting the key, this is a horrible practice which makes the experience ever so bitter. Continue as you please but know that this route is a very bad one. Make it  unlockable by pressing 1 button

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a year ago
Sep 17, 2023, 12:24:36 AM

I connected my accounts, watched the streams and received the drop but nothing is working?

Any help would be great.

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10 months ago
Dec 5, 2023, 2:36:10 PM

How do you get this to work on console? I don’t see where si can connect this to my Xbox account.

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9 months ago
Jan 9, 2024, 3:23:21 PM
mmelend wrote:

How do you get this to work on console? I don’t see where si can connect this to my Xbox account.

In the case of Xbox it needs to wait to see the skins until the next patch!

 I've checked the backend and it looks like you have most of the skins (Fassie, Cartie and Sweeper). So once the patch is deployed you should be able to see all the new skins.

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