Game Save Unusable After Crash on Elevator

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Sapentium

Celestial Symphony

Sapentium/Sap/LimberLlamas

Message

Sapentium

Celestial Symphony

31 200g2g pts

2 years ago

Jul 3, 2022, 2:17:02 PM

Issue:

Completed a level and ended up on the elevator screen claiming success. Went to proceed to the next screen when the game crashed.

Upon reloading the game, shows 'Continue: Elevator - 03/07/2022 15:04'. Goes to the loading screen with the station in the background and an endless spinning Endless logo in front of 'Loading Elevator'. See images attached.

Result:

Cannot continue game save and will need to start a new game to progress.

Problem occurred after completing the first level.

Updated 2 years ago.

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VIPEulogos

Ten Smart

Knowledge is power

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VIPEulogos

Ten Smart

62 200g2g pts

2 years ago

Jul 3, 2022, 5:24:53 PM

Please include your player log and diagnostic files.

Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default in: \Users\[username]\Documents\TED\Temporary Files
Player.Log: These can be found in: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\TED This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2)

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Sapentium

Celestial Symphony

Sapentium/Sap/LimberLlamas

Message

Sapentium

Celestial Symphony

31 200g2g pts

2 years ago

Jul 3, 2022, 9:43:01 PM

Eulogos wrote:
Please include your player log and diagnostic files.

Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default in: \Users\[username]\Documents\TED\Temporary Files
Player.Log: These can be found in: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\TED This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2)

Thank you very much for reminding me. See the attachments below.

Diagnostics - 2022'07'03 @1410'04''664.zip

Player.log