Can't run the game

Hey!

Just purchased game and can't run it. Can you please help me.

Tried:

- disable steamoverlay

- add launch option "-useembedded"

- reinstall game couple of times

I am using MacBook Pro (Retina, 15-inch, Mid 2015)

El Capitan

Processor: 2,5 GHz Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Graphics Intel Iris Pro 1536 MB

Issue: game start for a second and then I see error popup: Endless Legend quit unexpectedly.

Game Version: [1.5.0] Tempest Pact of the Seas
/library/application support/endless legend/savefiles - empty

Library/Application Support/EndlessLegend/Temporary Files/ - empty as well

Only one file I have is

/Library/Logs/Unity/Player.log :

Initialize engine version: 5.3.6p1 (ef59fdfbd254)
GfxDevice: creating device client; threaded=1
OpenGL:
Version: OpenGL 2.1 [2.1 ATI-1.42.15]
Renderer: AMD Radeon R9 M370X OpenGL Engine
Vendor: ATI Technologies Inc.
VRAM: 2048 MB
Extensions: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod
GL: buggy packed depth stencil; Deferred rendering will use slower rendering path
GL: Detected 2048 MB VRAM
Begin MonoManager ReloadAssembly
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/UnityEngine.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/UnityEngine.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Assembly-CSharp-firstpass.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Assembly-CSharp-firstpass.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Assembly-CSharp.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Assembly-CSharp.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Assembly-UnityScript-firstpass.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Assembly-UnityScript-firstpass.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/UnityEngine.UI.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/UnityEngine.UI.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/UnityEngine.Networking.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/UnityEngine.Networking.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.Endless.Fantasy.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.Endless.Fantasy.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.WorldGenerator.Embedded.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.WorldGenerator.Embedded.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.WorldGenerator.Generator.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.WorldGenerator.Generator.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.WorldGenerator.Graphs.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.WorldGenerator.Graphs.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/clipper_library.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/clipper_library.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Amplitude.dll into Unity Child Domain
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/ICSharpCode.SharpZipLib.dll (this message is harmless)
Loading /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/ICSharpCode.SharpZipLib.dll into Unity Child Domain
- Completed reload, in 0.044 seconds
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/System.Core.dll (this message is harmless)
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/System.dll (this message is harmless)
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/System.Xml.dll (this message is harmless)
Switching to 1680x1050 fullscreen
UnloadTime: 0.861239 ms
Default codepage number is 437.

(Filename: /Users/builduser/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Checking mono.framework installation...

(Filename: /Users/builduser/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Checking directory '/Library/Frameworks/Mono.framework/Versions/3.4.0'...

(Filename: /Users/builduser/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 37)

Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/Mono.Security.dll (this message is harmless)
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/System.Configuration.dll (this message is harmless)
Platform assembly: /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Resources/Data/Managed/System.Drawing.dll (this message is harmless)
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Setting breakpad minidump AppID = 289130
Steam_SetMinidumpSteamID: Caching Steam ID: 76561198068633620 [API loaded no]
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api_dotnetwrapper
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api_dotnetwrapper
Receiving unhandled NULL exception
Obtained 37 stack frames.
#0 0x007fff8e794696 in CFDictionaryGetValue
#1 0x000001010999f2 in ScreenManagerOSX::GetResolutions(int, bool) const
#2 0x00000101087301 in ScreenManagerOSXStandalone::GetResolutions(int, bool) const
#3 0x00000100bee5f9 in Screen_Get_Custom_PropResolutions()
#4 0x0000011ad9679f in (wrapper managed-to-native) UnityEngine.Screen:get_resolutions () + 0x5f (0x11ad96740 0x11ad967b0) [0x10dd34cc0 - Unity Root Domain]
#5 0x000001115f3dd3 in UnityEngine.SetupCoroutine:InvokeMoveNext (System.Collections.IEnumerator,intptr) + 0x63 (0x1115f3d70 0x1115f3e53) [0x10dd34cc0 - Unity Root Domain]
#6 0x00000101c56146 in mono_jit_runtime_invoke
#7 0x00000101d803e2 in mono_runtime_invoke
#8 0x00000100b1d9ff in ScriptingInvocation::Invoke(MonoException**, bool)
#9 0x00000100b07d88 in Coroutine::InvokeMoveNext(MonoException**)
#10 0x00000100b07af1 in Coroutine::Run()
#11 0x00000100b0a87c in MonoBehaviour::CreateCoroutine(MonoObject*, ScriptingMethodMono)
#12 0x00000100b0ab4b in MonoBehaviour::StartCoroutineManaged2(MonoObject*)
#13 0x000001115fad64 in (wrapper managed-to-native) UnityEngine.MonoBehaviour:StartCoroutine_Auto (System.Collections.IEnumerator) + 0x74 (0x1115facf0 0x1115fada9) [0x10dd34cc0 - Unity Root Domain]
#14 0x00000101c56146 in mono_jit_runtime_invoke
#15 0x00000101d803e2 in mono_runtime_invoke
#16 0x00000100b1d9ff in ScriptingInvocation::Invoke(MonoException**, bool)
#17 0x00000100b07d88 in Coroutine::InvokeMoveNext(MonoException**)
#18 0x00000100b07af1 in Coroutine::Run()
#19 0x000001008e46ce in DelayedCallManager::Update(int)
#20 0x00000100ab01fd in PlayerLoop(bool, bool, IHookEvent*)
#21 0x00000101083696 in -[PlayerAppDelegate UpdatePlayer]
#22 0x007fff9e3f3dec in __NSFireTimer
#23 0x007fff8e81ab94 in __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__
#24 0x007fff8e81a823 in __CFRunLoopDoTimer
#25 0x007fff8e81a37a in __CFRunLoopDoTimers
#26 0x007fff8e811871 in __CFRunLoopRun
#27 0x007fff8e810ed8 in CFRunLoopRunSpecific
#28 0x007fffa1db2935 in RunCurrentEventLoopInMode
#29 0x007fffa1db276f in ReceiveNextEventCommon
#30 0x007fffa1db25af in _BlockUntilNextEventMatchingListInModeWithFilter
#31 0x007fff9cbdfdf6 in _DPSNextEvent
#32 0x007fff9cbdf226 in -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:]
#33 0x007fff9cbd3d80 in -[NSApplication run]
#34 0x007fff9cb9d368 in NSApplicationMain
#35 0x000001010821fe in PlayerMain(int, char const**)
#36 0x00000100001534 in start
Stacktrace:

at (wrapper managed-to-native) UnityEngine.Screen.get_resolutions () <0x0005f>
at (wrapper managed-to-native) UnityEngine.Screen.get_resolutions () <0x0005f>
at Amplitude.Unity.Framework.Bootloader/<ChangeDisplaySettings>c__Iterator3A.MoveNext () <0x004bf>
at UnityEngine.SetupCoroutine.InvokeMoveNext (System.Collections.IEnumerator,intp

Salut Bogdan :)

it seems to me that the game cannot load the Steam API.

Here's a snippet from your output :

Steam_SetMinidumpSteamID: Caching Steam ID: 76561198068633620 [API loaded no]
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api_dotnetwrapper
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api
Fallback handler could not load library /Users/bogdan.danilyuk/Library/Application Support/Steam/steamapps/common/Endless Legend/EndlessLegend.app/Contents/Frameworks/MonoEmbedRuntime/osx/libsteam_api_dotnetwrapper

Unfortunately I don't know much about Macs, but ... are you sure that Steam is properly installed on your machine ? Could you try re-installing it ?

Bogdand

Newcomer

Message

1 300g2g pts

9 years ago

Oct 14, 2016, 10:04:48 PM

Updated 9 years ago.

0badgesSend private message

DEVMelanieJ

Dev

20 100g2g pts

Oct 17, 2016, 1:43:28 PM

Hey there :)

Thanks for your report.

Do you have an external monitor? http://steamcommunity.com/app/289130/discussions/0/341537388321746982/#c341537671989196205

If it's the case, please disconnect it. It's a known issue, we're on it!

If it doesn't fix the problem, don't hesitate to let us know. ;)

Cheers~!

Mel

Oct 17, 2016, 5:48:10 PM

Nope, I am not using external monitor.

Game run once right after installation (I've run it to check and then quit after 2 minutes normally) but anymore.

Is there a way to make the full reinstall of the game so Register.xml and Library/Application Support/EndlessLegend/Temporary Files/ will be populated again?

I've tried regular Steam -> remove local files but it have not helped.

Also tried latest Mono framework.

Any suggestions?

Oct 20, 2016, 6:15:11 PM

I have an update for you.

I've removed steam completely with https://freemacsoft.net/appcleaner/

Then reinstalled steam and installed game again. It started one time, I even managed to play a bit.

Then after I restarted laptop it again started to crash.

This time I have diagnostic files: https://dl.dropboxusercontent.com/u/2263228/EndlessLegend.zip

Please let me know if I can help with more details.

Oct 21, 2016, 8:34:04 AM

Plop :)

So I added it in our bug database for the moment.

The issue is assigned to someone who is better than me on Mac issues.

He will surely come back to you and ask you some questions and more details.

Hope it will help!

EFPROD-2117

Oct 21, 2016, 9:27:03 AM

Thanks!

Happy to help. Want to try your game, really like design and ideas of the new extension.

Regards,

Bogdan

VIPicarus86

VIP

https://www.flickr.com/photos/icarus86

28 600g2g pts

Oct 22, 2016, 5:07:25 PM

Oct 22, 2016, 7:02:37 PM

Just tried to reinstall it, it did not help :(

Can I try to check some sockets ports you are using to connect to Steam?

Any other way to debug the issue?

Oct 23, 2016, 8:57:15 PM

Hahaha :)

I found a weird workaround.

If you run another game in parallel (in my case I tried with Factorio and Chaoos Reborn) and then in parallel run Endless Legend, than it works :)

Oct 24, 2016, 1:06:38 PM

That's really strange!!

Could you please run Endless Legend (with another game in parallel) and then send us your Player log and your Diagnostics files? https://www.games2gether.com/endless-legend/forum/115-bug-reports/thread/21671-reporting-an-issue

Thanks again, cheers~!

Oct 24, 2016, 9:20:38 PM

Tried today, it works fine again with other game in parallel.

Here are the logs: https://dl.dropboxusercontent.com/u/2263228/EndlessLegend%202.zip

Oct 25, 2016, 7:50:49 AM

Thanks a lot! We will take a look at it as soon as possible. :)

8 years ago

Nov 4, 2016, 9:39:35 PM

Any updates on this one?

Dec 1, 2016, 4:33:15 PM

hey!

Any news? :)

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