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Game Crashes On Start, Wont't Launch on Mac

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9 years ago
Oct 21, 2016, 6:10:09 PM

I was abou 20 turns into a campaign when the game crashed. When I tried to restart the game, all I get is this notification:  "The last time you opened Endless Legend, it unexpectedly quit while reopening windows. Do you want to try to reopen its windows again?"


I have rebooted my computer, relaunched Steam, verified the game cash on Steam, tries running the game in 32-bit mode, as well as deleted the local files then reinstalled the game. Nothing works. The game will no longer launch.



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9 years ago
Oct 22, 2016, 10:55:57 AM

Hi,


sorry to hear that you're having issues.

What does "the game will no longer launch" exactly mean? Do you get any error message?


Did you try any other step listed here : https://www.games2gether.com/endless-legend/forum/13-tech-support/thread/5394-read-first-common-issues-guides-and-solutions ?

Could you provide the logs as described here : https://www.games2gether.com/endless-legend/forum/13-tech-support/thread/5393-reporting-an-issue ?

0Send private message
9 years ago
Oct 22, 2016, 6:26:02 PM

Hi,


I have tried all the troubleshooting tips listed above. None of them have worked. I've now spent more time trying to get the game to work than playing it.



My experience with Endless Legend is now very short. I open Steam, go to my games library, and click "Play" Endless Legend. Then the screen goes black for 2 seconds, white for 1 second, then I get an error message that Endless Legend unexpectedly quit the last time it tried to open windows. The error message gives me the option to re-open or not re-open the windows, but it does not matter what option I select. Finally, I get the following crash report message:


Process:               EndlessLegend [6187]
Path:                  /Applications/SteamLibrary/*/EndlessLegend.app/Contents/MacOS/EndlessLegend
Identifier:            unity.AMPLITUDE Studios.Endless Legend
Version:               Unity Player version 5.3.6p1 (5.3.6p1)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           EndlessLegend [6187]
User ID:               501

Date/Time:             2016-10-22 11:19:05.250 -0700
OS Version:            Mac OS X 10.12 (16A323)
Report Version:        12
Anonymous UUID:        1C35EF4B-8DF0-587D-DB54-96EEFA008135

Sleep/Wake UUID:       F4037124-5349-427D-95AA-3D7813BB5CD9

Time Awake Since Boot: 240000 seconds
Time Since Wake:       15000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  MainThrd  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGABRT)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

VM Regions Near 0:
-->
__TEXT                 0000000000001000-000000000142d000 [ 20.2M] r-x/rwx SM=COW  /Applications/SteamLibrary/*/EndlessLegend.app/Contents/MacOS/EndlessLegend

Application Specific Information:
abort() called

Thread 0 Crashed:: MainThrd  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        0x9f68949a __pthread_kill + 10
1   libsystem_pthread.dylib       0x9f76ced3 pthread_kill + 90
2   libsystem_c.dylib             0x9f5e9a5c abort + 141
3   libmono.0.dylib               0x01b65c57 mono_handle_native_sigsegv + 751
4   libmono.0.dylib               0x01b9b8de sigabrt_signal_handler + 89
5   libsystem_platform.dylib      0x9f760ebb _sigtramp + 43
6   ???                           0xffffffff 0 + 4294967295
7   libmono.0.dylib               0x01b9b885 sigusr1_signal_handler + 156
8   libsystem_c.dylib             0x9f5e9a5c abort + 141
9   unity.AMPLITUDE Studios.Endless Legend0x005b8fd9 HandleSignal(int, __siginfo*, void*) + 41
10  libmono.0.dylib               0x01b9b518 mono_chain_signal + 69
11  libmono.0.dylib               0x01af48b8 mono_sigsegv_signal_handler + 231
12  libsystem_platform.dylib      0x9f760ebb _sigtramp + 43
13  ???                           0xffffffff 0 + 4294967295
14  libmono.0.dylib               0x01af47d1 mono_sigill_signal_handler + 58
15  unity.AMPLITUDE Studios.Endless Legend0x00bab284 ScreenManagerOSX::GetResolutions(int, bool) const + 1140
16  unity.AMPLITUDE Studios.Endless Legend0x00b95479 ScreenManagerOSXStandalone::GetResolutions(int, bool) const + 57
17  unity.AMPLITUDE Studios.Endless Legend0x006b39cb Screen_Get_Custom_PropResolutions() + 59
18  ???                           0x0fb9a041 0 + 263823425
19  ???                           0x0fb99616 0 + 263820822
20  ???                           0x0ffd0eaf 0 + 268242607
21  ???                           0x0ffd0f54 0 + 268242772
22  libmono.0.dylib               0x01af656c mono_jit_runtime_invoke + 1016
23  libmono.0.dylib               0x01c13644 mono_runtime_invoke + 105
24  unity.AMPLITUDE Studios.Endless Legend0x0047cf21 scripting_method_invoke(ScriptingMethodMono, MonoObject*, ScriptingArguments&, MonoException**) + 49
25  unity.AMPLITUDE Studios.Endless Legend0x005c7939 ScriptingInvocation::Invoke(MonoException**, bool) + 73
26  unity.AMPLITUDE Studios.Endless Legend0x005aff3c Coroutine::InvokeMoveNext(MonoException**) + 156
27  unity.AMPLITUDE Studios.Endless Legend0x005afc55 Coroutine::Run() + 37
28  unity.AMPLITUDE Studios.Endless Legend0x005b2c70 MonoBehaviour::CreateCoroutine(MonoObject*, ScriptingMethodMono) + 336
29  unity.AMPLITUDE Studios.Endless Legend0x005b2fdd MonoBehaviour::StartCoroutineManaged2(MonoObject*) + 77
30  unity.AMPLITUDE Studios.Endless Legend0x006ce9a1 MonoBehaviour_CUSTOM_StartCoroutine_Auto(ReadOnlyScriptingObjectOfType<MonoBehaviour>, MonoObject*) + 97
31  ???                           0x0ffd5f4f 0 + 268263247
32  ???                           0x0ffd5f0c 0 + 268263180
33  ???                           0x0ffd62c7 0 + 268264135
34  ???                           0x0ffd0eaf 0 + 268242607
35  ???                           0x0ffd0f54 0 + 268242772
36  libmono.0.dylib               0x01af656c mono_jit_runtime_invoke + 1016
37  libmono.0.dylib               0x01c13644 mono_runtime_invoke + 105
38  unity.AMPLITUDE Studios.Endless Legend0x0047cf21 scripting_method_invoke(ScriptingMethodMono, MonoObject*, ScriptingArguments&, MonoException**) + 49
39  unity.AMPLITUDE Studios.Endless Legend0x005c7939 ScriptingInvocation::Invoke(MonoException**, bool) + 73
40  unity.AMPLITUDE Studios.Endless Legend0x005aff3c Coroutine::InvokeMoveNext(MonoException**) + 156
41  unity.AMPLITUDE Studios.Endless Legend0x005afc55 Coroutine::Run() + 37
42  unity.AMPLITUDE Studios.Endless Legend0x005afc29 Coroutine::ContinueCoroutine(Object*, void*) + 105
43  unity.AMPLITUDE Studios.Endless Legend0x0033f4ac DelayedCallManager::Update(int) + 876
44  unity.AMPLITUDE Studios.Endless Legend0x0054241d PlayerLoop(bool, bool, IHookEvent*) + 1869
45  unity.AMPLITUDE Studios.Endless Legend0x00b91fc6 -[PlayerAppDelegate UpdatePlayer] + 278
46  com.apple.Foundation          0x95ca5cd6 __NSFireTimer + 97
47  com.apple.CoreFoundation      0x94569a76 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
48  com.apple.CoreFoundation      0x9456958d __CFRunLoopDoTimer + 1213
49  com.apple.CoreFoundation      0x9456902e __CFRunLoopDoTimers + 350
50  com.apple.CoreFoundation      0x94560bf0 __CFRunLoopRun + 2192
51  com.apple.CoreFoundation      0x945600fa CFRunLoopRunSpecific + 506
52  com.apple.CoreFoundation      0x9455feeb CFRunLoopRunInMode + 123
53  com.apple.HIToolbox           0x93c681c2 RunCurrentEventLoopInMode + 268
54  com.apple.HIToolbox           0x93c67fae ReceiveNextEventCommon + 494
55  com.apple.HIToolbox           0x93c67da7 _BlockUntilNextEventMatchingListInModeWithFilter + 83
56  com.apple.AppKit              0x9257848f _DPSNextEvent + 1193
57  com.apple.AppKit              0x92c76ce9 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1423
58  com.apple.AppKit              0x92c76752 -[NSApplication(NSEvent) nextEventMatchingMask:untilDate:inMode:dequeue:] + 132
59  com.apple.AppKit              0x9256d17a -[NSApplication run] + 943
60  com.apple.AppKit              0x9253a299 NSApplicationMain + 1368
61  unity.AMPLITUDE Studios.Endless Legend0x00b90b64 PlayerMain(int, char const**) + 724
62  unity.AMPLITUDE Studios.Endless Legend0x000029b5 start + 53

Thread 1:
0   libsystem_kernel.dylib        0x9f689cbe __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9f769dfa _pthread_wqthread + 1210
2   libsystem_pthread.dylib       0x9f76991a start_wqthread + 34

Thread 2:
0   libsystem_kernel.dylib        0x9f689cbe __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9f769c89 _pthread_wqthread + 841
2   libsystem_pthread.dylib       0x9f76991a start_wqthread + 34

Thread 3:
0   libsystem_kernel.dylib        0x9f689cbe __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9f769dfa _pthread_wqthread + 1210
2   libsystem_pthread.dylib       0x9f76991a start_wqthread + 34

Thread 4:
0   libsystem_kernel.dylib        0x9f689cbe __workq_kernreturn + 10
1   libsystem_pthread.dylib       0x9f769c89 _pthread_wqthread + 841
2   libsystem_pthread.dylib       0x9f76991a start_wqthread + 34

Thread 5:
0   libsystem_kernel.dylib        0x9f68195a semaphore_wait_trap + 10
1   libmono.0.dylib               0x01c78bc8 mono_sem_wait + 30
2   libmono.0.dylib               0x01bc97f7 finalizer_thread + 187
3   libmono.0.dylib               0x01c3edb0 start_wrapper + 476
4   libmono.0.dylib               0x01c6fa1c thread_start_routine + 230
5   libmono.0.dylib               0x01c93df3 GC_start_routine + 94
6   libsystem_pthread.dylib       0x9f76a11b _pthread_body + 184
7   libsystem_pthread.dylib       0x9f76a063 _pthread_start + 243
8   libsystem_pthread.dylib       0x9f76993e thread_start + 34

Thread 6:: BatchDeleteObjects
0   libsystem_kernel.dylib        0x9f68195a semaphore_wait_trap + 10
1   libdispatch.dylib             0x9f5307ef _dispatch_semaphore_wait_slow + 209
2   libdispatch.dylib             0x9f530715 dispatch_semaphore_wait + 35
3   unity.AMPLITUDE Studios.Endless Legend0x00b9af33 PlatformSemaphore::WaitForSignal() + 35
4   unity.AMPLITUDE Studios.Endless Legend0x0064c9fb ThreadedStreamBuffer::HandleReadOverflow(unsigned int&, unsigned int&) + 395
5   unity.AMPLITUDE Studios.Endless Legend0x0053a50b BatchDeleteStep2Threaded(void*) + 91
6   unity.AMPLITUDE Studios.Endless Legend0x0064b511 Thread::RunThreadWrapper(void*) + 65
7   libsystem_pthread.dylib       0x9f76a11b _pthread_body + 184
8   libsystem_pthread.dylib       0x9f76a063 _pthread_start + 243
9   libsystem_pthread.dylib       0x9f76993e thread_start + 34

Thread 7:: AsyncReadManager
0   libsystem_kernel.dylib        0x9f68195a semaphore_wait_trap + 10
1   libdispatch.dylib             0x9f5307ef _dispatch_semaphore_wait_slow + 209
2   libdispatch.dylib             0x9f530715 dispatch_semaphore_wait + 35
3   unity.AMPLITUDE Studios.Endless Legend0x00b9af33 PlatformSemaphore::WaitForSignal() + 35
4   unity.AMPLITUDE Studios.Endless Legend0x0068fc4b AsyncReadManagerThreaded::ThreadEntry() + 155
5   unity.AMPLITUDE Studios.Endless Legend0x0068f971 AsyncReadManagerThreaded::StaticThreadEntry(void*) + 17
6   unity.AMPLITUDE Studios.Endless Legend0x0064b511 Thread::RunThreadWrapper(void*) + 65
7   libsystem_pthread.dylib       0x9f76a11b _pthread_body + 184
8   libsystem_pthread.dylib       0x9f76a063 _pthread_start + 243
9   libsystem_pthread.dylib       0x9f76993e thread_start + 34

Thread 8:: UnityLookForNewInputDevices
0   libsystem_kernel.dylib        0x9f68191e mach_msg_trap + 10
1   libsystem_kernel.dylib        0x9f680e93 mach_msg + 51
2   com.apple.CoreFoundation      0x94561556 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation      0x94560988 __CFRunLoopRun + 1576
4   com.apple.CoreFoundation      0x945600fa CFRunLoopRunSpecific + 506
5   com.apple.CoreFoundation      0x945a15b1 CFRunLoopRun + 129
6   unity.AMPLITUDE Studios.Endless Legend0x00ba001a LookForNewDevices(void*) + 474
7   unity.AMPLITUDE Studios.Endless Legend0x0064b511 Thread::RunThreadWrapper(void*) + 65
8   libsystem_pthread.dylib       0x9f76a11b _pthread_body + 184
9   libsystem_pthread.dylib       0x9f76a063 _pthread_start + 243
10  libsystem_pthread.dylib       0x9f76993e thread_start + 34

Thread 9:: UnityGfxDeviceWorker
0   libsystem_kernel.dylib        0x9f68195a semaphore_wait_trap + 10
1   libdispatch.dylib             0x9f5307ef _dispatch_semaphore_wait_slow + 209
2   libdispatch.dylib             0x9f530715 dispatch_semaphore_wait + 35
3   unity.AMPLITUDE Studios.Endless Legend0x00b9af33 PlatformSemaphore::WaitForSignal() + 35
4   unity.AMPLITUDE Studios.Endless Legend0x0064c9fb ThreadedStreamBuffer::HandleReadOverflow(unsigned int&, unsigned int&) + 395
5   unity.AMPLITUDE Studios.Endless Legend0x00c223b1 GfxDeviceWorker::RunCommand(ThreadedStreamBuffer&) + 97
6   unity.AMPLITUDE Studios.Endless Legend0x00b91e7d GfxDeviceWorkerAutoreleasePoolProxy + 93
7   unity.AMPLITUDE Studios.Endless Legend0x00c2a077 GfxDeviceWorker::Run() + 71
8   unity.AMPLITUDE Studios.Endless Legend0x00c22201 GfxDeviceWorker::RunGfxDeviceWorker(void*) + 65
9   unity.AMPLITUDE Studios.Endless Legend0x0064b511 Thread::RunThreadWrapper(void*) + 65
10  libsystem_pthread.dylib       0x9f76a1

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