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Unplayable frame rate issues

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8 years ago
Dec 18, 2016, 11:06:56 AM

Hi,


I'm experiencing issues that are making the game unplayable via poor performance. Below are my PC specs:


Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)

Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz

Memory: 8192MB RAM

DirectX Version: DirectX 12 (10 and 11 also installed)

Graphics Card: NVIDIA GeForce GTX 760 (4GB version)


The first few screens with logos on run perfectly fine at 60 fps but as soon as the loading screen with 'Endless Legend' on it appears, the game drops to 2 fps and this continues into the menu and game, despite changing settings. The game is definitely set to use my NVIDIA graphics card, as there is no other option in my NVIDIA Control Panel in Program Settings. The game runs fine on my friends' computers of lower spec so it seems that there is something behind the scenes that is not working correctly. Are there any known fixes for cases like this?


Thanks

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8 years ago
Dec 18, 2016, 12:00:44 PM

Hi,

sorry to hear that your game performance is poor.


Let's get a few things out of the way:

- are your nVIDIA drivers up to date?

- are you 100% sure that you're using the nVIDIA card? Did you try to explicitly add it as such on the nVIDIA Control Panel?

  1. Go to the NVIDIA Control Panel by right clicking on your desk top and clicking on "NVIDIA Control Panel".
  2. In the default screen that pops up (it should be "manage 3D settings", and the "Program Settings" tab should be automatically selected), under "1. Select a program to customize:" hit the "Add" button.
  3. From here, navigate to the folder where your steam games are located. For me, it is C:\Program Files (x86)\Steam\steamapps\common.
  4. Select the folder for the game you want to use your NVIDIA card for, and find the .exe for that game (it's usually right in the main game folder). Select it and hit open.
  5. Then, under "2. Select the preferred graphics processor for this program:" open the drop-down menu and select "High-performance NVIDIA processor".
  6. Finally, hit apply in the far bottom right corner, and you should be good to go!

- your monitor is hooked to one of the the GPU's video outputs, not the mainboard's, right?

- try using GPU-Z to monitor your GPU usage: https://www.techpowerup.com/gpuz/

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8 years ago
Dec 20, 2016, 11:37:01 AM

Hi,


I thought my drivers were up to date but turns out they weren't! Seems to have fixed the problem, sorry for posting when the answer was obvious!


Thanks for the help though!

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8 years ago
Dec 20, 2016, 1:13:34 PM
JTI93 wrote:

Hi,


I thought my drivers were up to date but turns out they weren't! Seems to have fixed the problem, sorry for posting when the answer was obvious!


Thanks for the help though!

No need to be sorry, glad that it worked out!

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