How to help us to fix a bug?



If you encounter an issue that you cannot solve using the Troubleshooting thread, please create a new thread in this section and send us a Dropbox link (or equivalent) or zip and attach your files to your post (how to) with:

• Issue - Describe your issue: it's simple and it helps us understanding what you want us to fix (error message etc.)
• Specs - Share your specs with us! Your OS, screen resolution, etc.
• Version - What is the game version? You can find this out in the game menu, at the bottom left of the screen
• Game save - You can find it here:
  
  
  • [PC] [Documentsdir]/Endless Legend/Save Files/*.zip
  • [MAC] ~/library/application support/endless legend/savefiles
  
  
  IMPORTANT: in order to be able to identify the root cause of the issue, we need the game save of the turn where the issue appears, or better yet, the one just before that! This allows us to reproduce and identify the issue much more easily.
  
  
• Output_log.txt
  
  
  • [PC] [Steaminstalldir]/Steamapps/Common/Endless Legend/EndlessLegend_Data/output_log.txt
  • [MAC] via the OSX Console - /Library/Logs/Unity/Player.log
• Diagnostics.html -
  
  
  • [PC] [Documentsdir]/Endless Legend/Temporary Files/Diagnostics*.html
  • [MAC] Diagnostics.*.html - Library/Application Support/EndlessLegend/Temporary Files/
  Do not forget to convert this document in .zip.
• Registry.xml - [Documentsdir]/Endless Legend/Users/[SteamID]/Registry.xml
• Screenshots - By default on Steam, you need to press F12 to take a screenshot. Once you exit the game, you will find the screenshot manager window, press on "Show on disk" and grab the pictures you find relevant
• Typos - Here!
• Multiplayer - If you want to report an issue that occurred in the MP mode, pease zip your Dump files located in this folder: My Documents/Endless Legend/Dump Files/DesyncReport.xxx.aaaaaaaa-bbbb-cccc-dddd-eeeeeeeeeeee and attach them to your bug report if you are experiencing desync issues. If your friends could do so too, it would help us compare the files.

We will also ask you to redeem your Steam CD keys: this way, we'll be sure you are playing an up to date version of the game on Steam (and sadly not a pirated version that is still buggy... :/).

• Right click on the game in your Steam library
• View CD keys
• Copy to clipboard
• Log in to your account at: http://www.amplitude-studios.com/user/login
• Paste the key in your user profile, on the amplitude website: www.amplitude-studios.com/user/edit
• Click redeem and wait

Thank you.