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Crash at startup when plugging an extension monitor

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8 years ago
Dec 8, 2016, 3:36:50 PM

My Endless Legend installed through Steam, everything is updated.


I also followed trouble shoot and installed Mono Framework, and verifying the integrity for steam cache.


Finally I found that the game would crash when I have 2 monitor, once I removed the extension monitor the game can start normally.


Here is more about my environment:

Macbook Pro 15" 8GB ram with Intel i7

macOS Sierra 10.12.1


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8 years ago
Dec 19, 2016, 7:00:50 PM

Have the same issue. i7 2015 16gb ram  el capitan


I managed to run it with the monitors unplugged in windowed mode and then plug them back in and it still ran but i dunno how long it will play for.

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8 years ago
Jan 5, 2017, 12:56:36 AM

Have been having the same issue. 


Decided to run the game in 32-bit through Steam>Endless Legend>Properties>Betas> Change the drop down menu option to 32-bit. 


This ended up fixing the monitor issue...BUT... I now have no sound. When I click on the options from the main menu, the audio tab is overlaid with ERROR: Failed to initialise the sound system! in bright red writing.


Still can't figure this out. 


Please help Dev Team!!

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8 years ago
Jan 21, 2017, 5:39:13 AM

Me too. I'm glad I found this because it would never in a million years occur to me that unplugging a monitor would make a game not crash.

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8 years ago
Jan 23, 2017, 10:48:34 PM

I am also having this happen.  I played last year in April/May (Shifters release) with no issues on the external monitor.  Now it crashes at startup if the monitor is plugged in when opening the game.  Doing the 32-bit version for me allows the game to open but with the same "Failed to initialize the sound system!" error as AzureKillswitch has reported. I can run the game fine with the laptop monitor and speakers


MacBook Pro (Retina, 15-inch, Mid 2015)

2.5 GHz Intel Core i7

16 GB 1600 MHz DDR3

AMD Radeon R9 M370X 2048 MB

Intel Iris Pro 1536 MB

System Version: macOS 10.12.2 (16C67)


here is player.log

https://www.dropbox.com/s/3cv7j1ekrbf04zw/Player.log?dl=0


This is the apple error log, the game doen not create a Diagnostics.html when it crashes at startup

https://www.dropbox.com/s/q6f2fiaxe3pahpg/Process%3A%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20EndlessLegend%20%5B69783%5D.txt?dl=0


Updated 8 years ago.
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