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Unable to download the Digital Artbook from Steam - any alternatives?

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6 years ago
Mar 6, 2019, 2:05:36 AM

Like a lot of people, it seems the Steam app uses the same ID for the Endless Legends launcher & the Digital Artbook, so every time I try to install the latter it just launches the game. I've read that Amplitude has been aware of this issue for years (?) and some folks have recommended uninstalling the game, reinstalling, and a couple other fixes. Nothing has worked for me. As far as I could tell (and I could be wrong, please let me know), Amplitude doesn't really offer direct email support, so I've spent a lot fo time but just been dead in the water on this.


Are there any alternatives out there? I get that it's a free "extra", but as a huge fan of the game who has purchased every expansion it'd be awesome to be provided a workaround.

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6 years ago
Mar 6, 2019, 9:01:35 AM

Yes, we are indeed aware of the issue, especially since I suffered from a similar problem with the ES2 comics. We've been discussing other ways to share the artbook, but we are not ready with a solution just yet.

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6 years ago
Mar 6, 2019, 9:56:00 AM

It's likely caused by a similar issue, but if steam is just refusing to download it there is something you can try.


Type this into your web browser URL bar and press enter, It should open the steam console (if Steam is open)

steam://nav/console

Type this into the steam console, It should download the Artbook (but to a different location than normal) if you have the licences for it  

download_depot 289130 289139 1311955743301705221

If you don't run these commands and post the output to here

licenses_for_app 289139

licenses_for_app 289131



To Amplitude, the easy way to solve this issue is to have the packages that include the artbook and the base Game depot match as there is a mismatch. 

E.g. Endless Legend™ - Classic Edition does include the artbook but Endless Legend™ - Emperor Edition & Endless Legend - Founder Pack do not, Nor do the retail packages.



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6 years ago
Mar 6, 2019, 3:11:36 PM
The-Cat-o-Nine-Tales wrote:

Yes, we are indeed aware of the issue, especially since I suffered from a similar problem with the ES2 comics. We've been discussing other ways to share the artbook, but we are not ready with a solution just yet.

Thank you for replying to this thread!

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6 years ago
Mar 7, 2019, 4:08:41 AM

Thanks to both of you for checking in.


CyRob, here's what I get in the console:


] download_depot 289130 289139 1311955743301705221

Depot download failed : missing license for depots 289139


] licenses_for_app 289139

No active license found for appID 289139.


] licenses_for_app 289131

License packageID 85250:

 - State   : Active( flags 512 ) - Purchased : Tue Apr 12 14:09:45 2016 in "US", Credit Card

 - Apps    : 289130, 297650, 297651, 349770, 357360, 374500, 415700, 415710, 451050, 521220, 718570,  (11 in total)

 - Depots   : 289131, 289132, 289133, 289134, 289135, 289136, 289137, 289138,  (8 in total)

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6 years ago
Mar 7, 2019, 11:52:35 AM

From that I can tell you have the Endless Legend Collection, which does not include the Art Book depot (some things do for some reason)


One thing to try would be putting the below in your browser URL bar and pressing enter

steam://install/718570

I have the artbook already so can't test it myself but it might work.


Otherwise, you will have to wait for Steam to fix the store issue or Amplitude to add the art book to all packages as a workaround. 

But neither are certain to happen.

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6 years ago
Mar 7, 2019, 10:11:34 PM

Thanks for your advice, but yeah, didn't work.


Normally I could take or leave most games' digital extras, but the cultural design & atmosphere in EL are so great I really feel it'd add some depth to playthrus. I'll keep my eye on it to see if there's ever a fix.

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6 years ago
Mar 18, 2019, 2:13:54 PM

I've just been informed that the issue should be fixed now. Could you check if you can download the artbook through Steam now and let us know the results?

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