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I couldn't launch the game (Endless Space 2)

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8 years ago
Jun 1, 2017, 10:32:59 AM

I am the fanat of Endless Space, I played it a lot and even could win on the maximum difficulty without save/loading. So I was very happy when I see you decided to make Endless Space 2. I bought your game while it was in early access, try it for 10-15 mins (everything was fine, just was the lack of content) so decided to wait untill the release. After release I tried to play the game but it crushed already after I have to join main window of the game:


https://www.youtube.com/watch?v=x_hkNlXAUjY


I tried everything - delete all steam files, delete Endless Space 2 and reinstall it, choose different steam settings (english/russian languages, switch on/off the synchronization with the steam), switch off the antivirus. Nothing helps. My system i5-4670K, GTX 680, 16 GB RAM, Windows 7.


My profile in Steam - http://steamcommunity.com/profiles/76561198087056443


Game bug reports:

2017-06-01_125616.zip

2017-06-01_125736.zip


Could you tell me what is the problem?
Thank you.

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8 years ago
Jun 1, 2017, 3:22:23 PM

Hey!


We're investigating the issue :)

In the meantime you should try a wrokaround: launching the game with the -novideo parameter since your issue seems to stem from ffmpeg.dll which is a video-related file.


Thank you for reporting!

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8 years ago
Jun 1, 2017, 7:44:26 PM
WeaponizedCaffeine wrote:

Hey!


We're investigating the issue :)

In the meantime you should try a wrokaround: launching the game with the -novideo parameter since your issue seems to stem from ffmpeg.dll which is a video-related file.


Thank you for reporting!

Thank you a lot, made this in Steam options and game finally starts! http://i.imgur.com/WUM3FDe.png

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8 years ago
Jun 9, 2017, 11:08:57 AM

After reading today's devs notes in steam, I updated my k-lite codec pack to the new version and game begin to run without -novideo parameter. Seems I had a really old version (10.5.26 or something like that)

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