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beta patch 1.0.11 game stalls during loading on startup (not the codec issue!)

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8 years ago
Jun 11, 2017, 8:22:43 PM

after the sega logo the game loads with a bar filling up to about 20% and then never continues. I was able to load the game with this version just fine yesterday but now it consistently fails even after system restart. verifying cache also didn't help.


diagnostic file of failed startup: Diagnostics - 2017'06'11 @2101'56''.html

diagnostic file of previous day (no problems): Diagnostics - 2017'06'10 @2023'54''.zip


the failed diagnostic does mention warning about failing to connect to steam API but steam is actually running.


edit: after reverting to version 1.0.52 (what's with those numbers anyway) the same issue persists. it's probably some setting file somewhere that got pooched but no idea what is safe to delete. 

Updated 8 years ago.
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8 years ago
Jun 12, 2017, 8:27:36 AM

Hey :)


In your case, I'd advise to start by checking the integrity of the game files through Steam, to make sure everything is in order!

Also, if you haven't already - I've noticed restarting Steam tends to resolve the issues wrongly warning about Steam not being connected.


Hope this help, don't hesitate to post again if the issue persists!

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8 years ago
Jun 12, 2017, 8:31:01 PM

I appreciate your reply but I did mention verifying cache and restarting the whole computer (steam obviously included)  didn't help.

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8 years ago
Jun 12, 2017, 8:43:07 PM

I had the same problem https://www.games2gether.com/endless-space-2/forums/114-bug-reports/threads/26899-pc-game-freezes-intermittently-on-startup-loading-screen-when-video-introduction-skipped


after updating to the patch. Waiting through the introduction cut-scene made it work for me. Skipping would make it freeze in the same place (sometimes). 


Anyway, your diagnostics file looks pretty much identical to mine "Object reference not set to an instance of an object" and *stall*. 


My naive guess is a race condition. 

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8 years ago
Jun 13, 2017, 1:45:43 AM

Thanks Aea!

you were completely right. for some reason the game loads to the main menu just fine as long as I don't skip through the sega splash screen. 

what a strange bug. especially so since I always skip through and it wasn't an issue before.

Updated 8 years ago.
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