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ES2 : Graphic crash during battle

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8 years ago
Oct 11, 2016, 4:24:07 PM

Hello Team,


I open the thread to report a strange bug I have with the ES2 alpha.

And also to thank you for such a beautiful game ;)


I have searched the forum but it seems I am the only one (or at least the first) to have this issue, hope you can still help me :)


Here is issue description : 

During battle (space and ground battle), randomly during the battle (but it always occurs), the graphic freezes completely.

Sound indicates that the battle continue, and if i click on buttons (change cam, quit battle), sound effects indicate that it works. Only the display stay frozen without any way to update it.
I have to alt+f4 the game and relaunch a save to be able to play again.
When the freeze occurs, the screen has a little "flash" as is something has failed to refresh..
The freeze always occurs. For the moment, I have never been able to watch an entire fight and I have to skip the fight in order to continue playing (and missing such beautiful fights make me cry :'( )

From time to time, it also occurs when editing a ship models (exactly same issue)

Possibly without link but worth notice it, when relaunching the game after such a crash, the master sound is deactivated in option panel, I have to re-enable it to have sound again.


My spec :
Microsoft Windows 10 Professionnel
Proc :     Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 MHz, 4 core(s), 8 processeur(s) logique(s)
Memory : 8GB RAM DDR3
Graphic Card : AMD Radeon HD 6900 Series with 2GB dedicated Memory

Game installed on a secondary partition (SSHD) with savegame on SSD (it it could change something  o^) )
Screen : Dual screen both in 1920x1080px
The main screen used to play is a 3D screen 120Hz (but I play without 3D to ES2)

I have tested both screens as main screen for the game, and with only one screen activated, the problem is still here in all cases.

I usually play the game in beautiful settings but I try all graphic preset to test, without success (crash still present event in fastest mode)

Game Version : V 0.1.0 s0 Alpha public



I have tested all things stated in this thread without any success


According to this thread you could find attached more information about the problem - logs, savegame and so on - : ES2 crash.zip


If I can provide more information in any way, does not hesitate to tell!


Thank in advance for your help


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8 years ago
Oct 12, 2016, 5:00:35 PM

Hello,


Tested with the new 0.1.3 patch, problem still present unfortunately :(


Also try the Beta AMD Crimson drivers with no better results


Am I the only one to have such a strange bug ?  

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8 years ago
Mar 27, 2017, 11:13:21 AM

Hi there,


I have this problem too! My computer is a little different but still within requirements.  I'm running Windows 7 on boot camp on my iMac 3.1GHz i5 quad core, 8GB ram, AMD Radeon HD 6970M 1GB. Tried everything this weekend but nothing stops watching battles crash the game. It runs things like Skyrim Special Edition really well and the previous ES game so not sure what's going on here. 

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8 years ago
Mar 31, 2017, 7:45:34 PM

Hi there,


have the same problem since riftborn update. I start the battle and after some second the screen freezes. Before riftborn it runs without any problems. Tried all graphic presets also without succes. Graphic driver up to date - also Windows 10. Disabled battle view and everything is fine. A little bit boring now but I can play the game. 


Thank in advance for possible help.



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8 years ago
Apr 1, 2017, 7:59:20 AM

Someone advised me to run the game in dx10 mode by typing that into the steam launch preferences for the game. Didn't work for me but you could try that? I downloaded the game for the first time right after the Riftborn update so have no idea if battles would have run ok for me before.

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8 years ago
May 20, 2017, 12:23:01 AM

Folks,


Are you still experiencing this issue?


I wonder if it could be connected to the game load issue on AMD cards.


Cheers

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8 years ago
May 20, 2017, 10:44:53 AM

I'm getting this issue now (didn't get it before).

I'm on an AMD card:

Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.170204-0600)
Processor: AMD A8-7650K Radeon R7, 10 Compute Cores 4C+6G  (4 CPUs), ~3.3GHz
Memory: 8192MB RAM
AMD Radeon(TM) R7 Graphics

It happens in larger battles. The battle starts, the frame rate tanks, and the game crashes. Bizarrely, it reports this as a heap corruption error. Don't know if this is something at my end in the game.

Everything else in the game works smoothly.

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8 years ago
May 20, 2017, 10:59:50 AM

We are preparing a new build. There is something wrong with a certain Unity graphical option, with certain spaceships, and whip certain AMD graphic cards.


Hold tight

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8 years ago
May 22, 2017, 8:31:51 AM

Hi Ampli,

Just a bit of feedback on the amdfix. So far I've had no problems. All fleet battles now seem to be working just fine. The game also seems to be a lot more stable in general with the fix.

Cheers!

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