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Riftborn update : Picture freezing after entering the main menu from launch screen

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8 years ago
Mar 23, 2017, 8:56:33 PM

Because it is slightly different compared to the other "problems on game launch", I chose to add a new thread. 


After the game finish loading, the music of the menu starts playing, and I can hear the sound of when I pass the cursor on the icons of the menu, but the picture is frozen (idem when I use the spacebar : the sound is here, but no change in the picture). 

+ When I click on what corresponds to the new game icon, the game freeze entirely.

Here are some documents :

crash.dmp

error.log

output_log.txt


Updated 8 years ago.
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8 years ago
Mar 24, 2017, 1:57:08 PM

Hey there,


It might be a corruption in your game data.

Have you tried verifying the game files?

Right-click on the game in the Steam Library

Select Property from the right-click menu

Go to the Local Files tab of the Properties window

Click Verify Integrity of Game Files


Cheers,

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8 years ago
Mar 24, 2017, 4:43:04 PM
WeaponizedCaffeine wrote:

Hey there,


It might be a corruption in your game data.

Have you tried verifying the game files?

Right-click on the game in the Steam Library

Select Property from the right-click menu

Go to the Local Files tab of the Properties window

Click Verify Integrity of Game Files


Cheers,

It is strange : when doing so, steam always says that a file is lacking and so will be downloaded (around 2.9 kB), but nothing changes and (so I added some documents about the crashes) doing a verification of the files ends in showing the same lacking file.

I'll reinstall the game.

crash.dmp

error.log

output_log.txt


Updated 8 years ago.
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8 years ago
Mar 24, 2017, 6:28:22 PM

After reinstallation, the file is still missing (2.9 kB), and the problem hasn't disappeared...

I'll wait for the patch...


Updated 8 years ago.
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