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Crash on startup - when loading bar fills and music starts

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8 years ago
Apr 22, 2017, 7:23:30 PM

Description

On starting the game, the intro video will play, the loading screen with 'Endless Space 2' appears and the loading bar will start to fill. When the bar is full, the music starts, but nothing happens. Leaving it in this state for 10 minutes, and nothing.


Steps to Reproduce

1. Start the game


Reproducibility

5/5


Expected Behavior

The game to start


Version

0.3.6 S2 ALPHA-PUBLIC


Notes

I tried to play on my 4k monitor first, and wondered whether that was the problem. I reduced the resolution and Endless space tried to start in 4k res anyway. I moved to a 1080p monitor, and the game tried to start in 2880x1620 for some reason. I have:


  1. Reinstalled directx
  2. Attempted to reinstall .Net framework (Already latest version)
  3. Reinstalled vcredist
  4. Run in admin
  5. Set to Windows 7 compatibility


Attachments

DxDiag.txt

Diagnostics - 2017'04'22 @2006'48''.html

Diagnostics - 2017'04'22 @2003'07''.html

Diagnostics - 2017'04'22 @1959'52''.html

Updated 8 years ago.
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8 years ago
Apr 23, 2017, 9:54:18 AM

Update

Diagnostics - 2017'04'23 @1048'34''.html

Today I rolled back my AMD drivers from 17.2 to 16, and now I can get past the loading screen. This seems to have fixed this issue, so one of driver incompatibility, so anyone having this issue on an AMD system can rollback their drivers. I hope this helps anyone wanting to play.


To help the devs identify why this is happening, I have attached my log from starting the game with rolled back drivers.



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