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Can't start the game

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8 years ago
Apr 26, 2017, 2:22:59 PM

Summary / Title

Can't start the game.

Description

Game freezes after loading is finished.

Menu music starts, but that's all.

Tried to reinstall the game, verified cache, tried to start game with -novideo param, updated videocard drivers.

Nothing helps.


Computer Information:
    Manufacturer:  System manufacturer
    Model:  System Product Name
    Form Factor: Desktop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Brand:         Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
    CPU Family:  0x6
    CPU Model:  0x3a
    CPU Stepping:  0x9
    CPU Type:  0x0
    Speed:  3410 Mhz
    4 logical processors
    4 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Windows 10 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

Video Card:
    Driver:  AMD Radeon HD 7900 Series

    DirectX Driver Name:  aticfx32.dll
    Driver Version:  22.19.157.3
    DirectX Driver Version:  22.19.157.3
    Driver Date: 10 Apr 2017
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 59 Hz
    DirectX Card: AMD Radeon HD 7900 Series
    VendorID:  0x1002
    DeviceID:  0x679a
    Revision Not Detected
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 62.99" x 35.43"  (72.24" diag)
                                            160.0cm x 90.0cm  (183.5cm diag)
    Primary Bus Type Not Detected
    Primary VRAM: -1024 MB
    Supported MSAA Modes:  2x 4x 8x

Sound card:
    Audio device: Speakers (Realtek High Definiti

Memory:
    RAM:  8134 Mb

Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Steam Controller Cable and Base:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  476437 Mb
    Largest Free Hard Disk Block:  92713 Mb
    OS Install Date: ??? 01 1970
    Game Controller: None detected
    VR Headset: None detected

Steps to Reproduce

1. Launch the game


Reproducibility

5/5


Expected Behavior

Game starts.


Version

Latest. Can't give specific number, game doesn't start. 





Updated 8 years ago.
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8 years ago
Apr 26, 2017, 7:29:24 PM

It is not exactly the same thing : the menu screen is not reachable.

I have exactly the same issue.

Loading is finished, music arrives but the loading screen does not disappear !


Any news about this issue?


I could run the game in the previous versions.

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8 years ago
Apr 28, 2017, 2:09:39 AM

AMD 17.4 drivers are causing issues with the game


Uninstall them and downgrade to 17.2

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