ENDLESS™ Space 2 is turn-based 4X space-strategy that launches players into the space colonization age of different civilizations within the ENDLESS™ Universe. Your Vision. Their Future.
Right now its fairly basic in terms of troubleshooting. If you know of any other fixes that could help users please let me know so I can add them here and on the Steam post as well
This thread will try to correlate fixes for getting Endless Space 2 running
Reinstall Redistributables
Go to
<steaminstall>\steamapps\common\Endless Space 2\_CommonRedist
Go to DirectX/Jun2010
Run Setup.exe
YES YOU HAVE TO DO THIS! NO IT DOESN'T MATTER YOU HAVE THE 'LATEST' DIRECTX
Go to DotNet\4.5.1\
Run NDP451-KB2872776-x86-x64-AllOS-ENU.exe
Go to vcredist\2010\
Run BOTH vcredist_x64.exe and vcredist_x86.exe
REBOOT YOUR COMPUTER. This is not optional. Reboot it.
Incompatible Programs That Cause Crashes
The following programs can cause the game to crash. Quit these applications entirely before launching the game
EVGA's Precision X OC
DropBox
ASUS Strix Audio Program
Game REQUIRES DX11
As per the system requirements, the game requires DX11 to run. Your video card must be an
AMD HD5000
Nvidia GTX400
or higher to be DX11 compliant. If you do not have a DX11 compliant card the game will not run
Intel Cards Are Not Supported
As per the system requirements, Intel cards are unsupported at this time
Wait DXDiag Says I Have DX11/DX12!!
Many people don't seem to know if their video card supports DX11. In order to check this do the following
Click Start->Run
Type in "Dxdiag"
Press Enter
See the DirectX version here?
THIS IS A LIE
This only shows what the OPERATING SYSTEM supports. Not what your VIDEO CARD supports.
To check what your video card supports
Click the Display tab
Look in the upper right
For Windows 7 look for "DDI Version"
For Windows 8/10 look for "Feature Levels"
If you DO NOT see "11" in the "DDI Version or "Feature Levels" line, your video card DOES NOT support DX11
This CANNOT be solved by installing DirectX.
It is a HARDWARE problem with your video card.
Update Your Video Card Drivers
It is also important that you update your drivers through software provided by your video card manufacturer or directly from their site. Using Windows or updating software provided by your laptop manufacturer to find more recently drivers is less reliable, as they will likely only have drivers that initially shipped with the product, or will be out of date with the actual video card manufacturer.
For AMD cards, download the AMD Catalyst Control Center, which you can find here:
Click on the "Verify Integrity of Game Cache..." button
Post your system specs and details about your issue
It's important for the devs to know what your system specs are if they are to troubleshoot issue. Try to put a baseline information such as
OS:
Video Card:
CPU:
You can also go to the Steam Client and go to
Steam-Help-System Information
That window has a lot of technical stuff about your system that can help the devs identify things
Also when describing your problem be as descriptive as possible. They'll need to recreate your problem so more details is always better. Adding screenshots can also be helpful in describing visual issues.
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