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8 years ago
Oct 7, 2016, 4:49:48 PM

I'm having the same problem, running on a Microsoft Surface Pro 4 (Core i5, 8Gb RAM) with the Intel HD Graphics 520 fully updated.  The game loads to a beautiful background, but no menu is displayed after installing and running the game.  I did also install the game on another system (desktop computer) using an nVidia GTX 980.  The game and menu loads perfectly on that desktop.  


As a note on the initial install and game load, Endless Space2 (ES2) currently asks the user to accept the end user license before going to the main menu.  Could ES2 be hanging on going to this Accept/Decline message on Intel graphics cards?

Updated 8 years ago.
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8 years ago
Mar 25, 2017, 11:50:37 AM

Hi all ! Just a update: The problem is actually solved !

With the last udapte, the main menu is accessible on my laptop with the Intel GPU.


See you in space

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8 years ago
Oct 8, 2016, 5:19:20 PM

Same problem here


Computer Information:
    Manufacturer:  Micro-Star International Co., Ltd.
    Model:  GL72 6QF
    Form Factor: Laptop
    No Touch Input Detected

Processor Information:

    CPU Vendor:  GenuineIntel
    CPU Brand:  Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz
    CPU Family:  0x6
    CPU Model:  0x5e
    CPU Stepping:  0x3
    CPU Type:  0x0
    Speed:  2304 Mhz
    4 logical processors
    4 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Supported

Network Information:

    Network Speed:  

Operating System Version:

    Windows 10 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

Video Card:
    Driver:  Intel(R) HD Graphics 530

    DirectX Driver Name:  nvd3dum.dll
    Driver Version:  20.19.15.4300
    DirectX Driver Version:  10.18.13.5900
    Driver Date: 1 Oct 2015
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce GTX 960M        
    VendorID:  0x10de
    DeviceID:  0x139b
    Revision:  0xa2
    Number of Monitors:  1
    Number of Logical Video Cards:  1
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 1920 x 1080
    Primary Display Size: 15.04" x 8.46"  (17.24" diag)
                                            38.2cm x 21.5cm  (43.8cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 1024 MB
    Supported MSAA Modes:  2x 4x 8x

Sound card:

    Audio device: Speakers (Realtek High Definiti

Memory:

    RAM:  8040 Mb

Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Steam Controller Cable and Base:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  1058426 Mb
    Largest Free Hard Disk Block:  883617 Mb
    OS Install Date: janv. 01 1970
    Game Controller: None detected
    VR Headset: None detected


Updated 8 years ago.
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8 years ago
Oct 8, 2016, 6:02:15 AM

Yeah I've saw it.

Hope we will be allow to play the game anyway :/

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8 years ago
Oct 8, 2016, 5:18:20 AM

Note Intel cards are NOT officially supported as per the system requirements on the store page

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8 years ago
Oct 8, 2016, 5:17:24 AM
Daodi wrote:

Same problem and i use nvidia card


Card name: NVIDIA GeForce GTX 285
Manufacturer: NVIDIA
C

The game requires DX11


The GTX285 is NOT DX11 compliant


You cannot run the game as your video card does not meet the minimum system requirements

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8 years ago
Oct 7, 2016, 5:57:26 PM

@Daodi


Maybe because your Nvidia card is really under the minimum requirment (see the Steam Store page, at the end).

(The minimum is an NVidia 550Ti)

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8 years ago
Oct 7, 2016, 5:21:47 PM

Same problem and i use nvidia card


Card name: NVIDIA GeForce GTX 285
Manufacturer: NVIDIA
Chip type: GeForce GTX 285
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_05E3&SUBSYS_070310DE&REV_A1
Display Memory: 4069 MB
Dedicated Memory: 997 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Moniteur Plug-and-Play générique
Monitor Model: SyncMaster
Monitor Id: SAM05E7
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4196 (English)
Driver Version: 9.18.13.4196
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/30/2016 21:26:24, 17559240 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-46A3-11CF-0A63-0E271CC2C435}
Vendor ID: 0x10DE
Device ID: 0x05E3
SubSys ID: 0x070310DE
Revision ID: 0x00A1
Driver Strong Name: oem24.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section002:9.18.13.4196:pci\ven_10de&dev_05e3
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Updated 8 years ago.
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8 years ago
Oct 7, 2016, 5:14:44 PM

Well, it maybe that :/

Hope for a little "fix udape" ( "" because these card are not oficaly support...)

Really annoying to not be able to play the game for that :/

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8 years ago
Oct 6, 2016, 8:43:41 PM

Hi !

So, when I lunched Endless Space 2, I got the loading screen (very beautiful btw) etc, than I get to the main menu.

I got the planet on the let, and the title on the right. BUT I don't have the menu.

To illustrate my situation :

https://pbs.twimg.com/media/CuG5EPKXgAERvyE.jpg


So I've done a DXDiag, and then:

http://pastebin.com/raw/KsukWSYr


I presumed that my graphic card is the main problem.


Thanks for reading and helping :)


Tuv

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8 years ago
Oct 7, 2016, 11:08:29 AM

With the new synthaxe "--gui-compatibility=true", the game actually load, but the problem still remain.

No main menu :/

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8 years ago
Oct 7, 2016, 8:14:49 AM
solemnpenance wrote:

Same thing happened to me. I have an intel HD graphics card. also tried the "--gui-compatibility=true" tip the the dev said to do to fix it, but it did not load the game


EDITED BY FROGSQUADRON: CORRECTED COMMAND LINE :)



Corrected the command line in your post. Please try it again with the following: "--gui-compatibility=true" :)

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8 years ago
Oct 7, 2016, 8:02:05 AM

For me, I can't doawnload any driver for the card:

The intel drivers don't whant to install because they found that my computer construtor (Asus) have install a spacial driver.

But I found only ONE driver on the Asus web site (and it is no compatible with my computer (buy in august !)).


I've test the trick with "--gui-compatibility true", but, as an another member say earlier, the game don't want to load anymore at the loading screen...

Updated 8 years ago.
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8 years ago
Oct 6, 2016, 10:19:24 PM

Hi all,


Sorry the compatibility fix does not do the trick (even though your graphics card is not officially supported). We have noticed on some Intel graphics cards that updating the drivers fixes the issue. Are you sure you are up to date?


Thanks

Updated 8 years ago.
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8 years ago
Oct 6, 2016, 9:22:52 PM

Same thing happened to me. I have an intel HD graphics card. also tried the "--gui-compatibility=true" tip the the dev said to do to fix it, but it did not load the game


EDITED BY FROGSQUADRON: CORRECTED COMMAND LINE :)

Updated 8 years ago.
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