i get passed the load screen and then I just sit there I don't get the options for new game or load game or to even exit the game. How can I fix this problem?

Post your dxdiag and output_log.txt

I have the same problem. What & where is that item? I never heard of it.

I just purchased a new computer and it will not work. My old 6 yr old computer does work, but it crashes after the 1st turn. 

Please assist. Thank you

Ok I found it , but what exactly are you looking for. I can not copy/paste onto this screen.

Its using Direct X version 12

Intel processor 2.2 GHz

Windows Home version10, 64 bit

Could it be that I am using an intel core processor?

You can attach files using the "upload file" icon

note Intel video cards are unsupported