Astasia wrote:

srjek wrote:

This Unity issue

Following the link trail in here lead to a windows update which fixes the problem. I don't know why my system didn't have this update already or if it's some optional/situational side update, but I manually downloaded it and installed it and the game launched.

https://www.microsoft.com/en-us/download/details.aspx?id=36805

Thank you so much! My game works now.

For any and all still affected, we're testing a fix that should be released shortly.

It didn't fix the problem for me too. I would really love a fast patch. I'm dying to play the new update :(

satoru wrote:

Can you try deleting the file

My Documents\Endless Space 2\Users\<numbers>\Registry.xml

And start the game

Also do you have any command line options in the Steam launcher for the game?

QuestionableObject wrote:

I have the same issue, I saw your potential fix on the Steam forum Satoru and tested it as well as your suggestion to delete the Registry.xml file but neither worked, pink screen all the same.

I'm also running a Windows 7 OS, have an Nvidia GeForce graphics card and all my drivers are up to date.

Astasia wrote:

srjek wrote:

This Unity issue

Following the link trail in here lead to a windows update which fixes the problem. I don't know why my system didn't have this update already or if it's some optional/situational side update, but I manually downloaded it and installed it and the game launched.

https://www.microsoft.com/en-us/download/details.aspx?id=36805

does not work

i have PinkSOD ((

@Zagato did you delete the files in "My Documents/Endless Space" or in "Steam\steamapps\common\Endless Space 2"?

I just wanted to add my experience with the game crashing after Update 3.

So I did everything mentioned here and in the Steam's "Common issues, guides and solutions" -thread. Did a re-install. Still nothing. Only "Windows6.1-KB2670838-x64" -update that was mentioned here helped me to get past pink/purple screen, but the game just kept crashing at loading screen. Then I decided to do another re-install, but this time to also delete any and all folders with "Endless Space 2" found on my computer. There were actually a few left after uninstalling through Steam.

And THAT was what actually fixed my crashing issues. I don't know if my previous re-installation had corrupted files or if deleting all leftover files was what fixed the issue, just wanted to leave my "findings" here if anyone has the same issue I had.

Cheers.

Thanks a lot to everyone for sharing the update and the how-to in case the update gets stuck. I've stickied the thread for more visibility and will add it to our standard troubleshooting procedure. 

Teamwork yay!

Astasia wrote:

srjek wrote:

This Unity issue

Following the link trail in here lead to a windows update which fixes the problem. I don't know why my system didn't have this update already or if it's some optional/situational side update, but I manually downloaded it and installed it and the game launched.

https://www.microsoft.com/en-us/download/details.aspx?id=36805

Thanks!

That works for me as well. :D

SeaNyan wrote:

Astasia wrote:

srjek wrote:

This Unity issue

Following the link trail in here lead to a windows update which fixes the problem. I don't know why my system didn't have this update already or if it's some optional/situational side update, but I manually downloaded it and installed it and the game launched.

https://www.microsoft.com/en-us/download/details.aspx?id=36805

Thank you so much! My game works now.

I wasn't able to get this to work for me until recently, since I had a lovely infinite hang when my windows update would try and update. However, the game starts now! 

If anyone else has the same issue with windows update hanging the fix can be found here: https://superuser.com/questions/951960/windows-7-sp1-windows-update-stuck-checking-for-updates/996072#996072

That update infamously kind 'breaks' some AMD mobility chipsets and a few other things which is why its not really part of the 'standard' deployment

I've notified the devs of the issue. If you could provide

1) dxdiag

2) output_log.txt

3) error.log

Though at this point Windows 7 does seem to be the common thread.

srjek wrote:

This Unity issue

Following the link trail in here lead to a windows update which fixes the problem. I don't know why my system didn't have this update already or if it's some optional/situational side update, but I manually downloaded it and installed it and the game launched.

https://www.microsoft.com/en-us/download/details.aspx?id=36805

I have the same issue, I saw your potential fix on the Steam forum Satoru and tested it as well as your suggestion to delete the Registry.xml file but neither worked, pink screen all the same.

I'm also running a Windows 7 OS, have an Nvidia GeForce graphics card and all my drivers are up to date.

I've seen a few other reports of the game not triggering the DX11 rendering pipeline

Can you go into steam

Endless Space 2-> Right click->Properties

General->Set Launch Options

-force-d3d11

Can you try deleting the file

My Documents\Endless Space 2\Users\<numbers>\Registry.xml

And start the game

Also do you have any command line options in the Steam launcher for the game?

Same issue here

Tried verifying game cache & installed latest NVidia drivers, no dice.

Here are the reports:

crash.dmp

error.log

output_log.txt

And just in case here's the DxDiag

DxDiag.txt