Game launches on Steam, but crashes every time during load.. HELP!

MeinChurro

Newcomer

8 years ago

Apr 19, 2017, 9:46:21 PM

I launch the game like normal on Steam and every single time while loading in at the same point it always crashes. I have tried running in administrator, compatability mode, even verified integrity of cache, but it doesn't matter. It still crashes every time at the same point during the load, around 80% on the bar I'd say. I was able to play the game fine a few months ago, and decided to shelve it for a few more updates, now it doesn't even make it to the main menu..

Windows 8.1
AMD FX 6300
8gb ram
Nvidia Geforce GTX 1070

Updated 8 years ago.

VIPsatoru

Epistis

Wherever you go, there you are

VIPsatoru

Epistis

44 300g2g pts

8 years ago

Apr 19, 2017, 11:56:43 PM

Can you post your dxdiag, output_log.txt and the diagnostiscs.html

MeinChurro

Newcomer

MeinChurro

Newcomer

8 years ago

Apr 20, 2017, 1:50:19 AM

DxDiag.txt

output_log.txt

I don't know where to find diagnostics.html

DEVFrogsquadron

Broken

Frogsquadron / François (\franswa\) "I am tormented with an everlasting itch for things remote. I love to sail forbidden seas."

https://support.microsoft.com/en-us/kb/929135

DEVFrogsquadron

Broken

52 300g2g pts

8 years ago

Apr 20, 2017, 2:42:12 PM

The game seems to be shutting down of its own accord, which is odd.

What happens if you launch it after a clean boot?

MeinChurro

Newcomer

MeinChurro

Newcomer

8 years ago

Apr 20, 2017, 5:20:37 PM

Frogsquadron wrote:
The game seems to be shutting down of its own accord, which is odd.

What happens if you launch it after a clean boot?

https://support.microsoft.com/en-us/kb/929135

I did all the steps for a clean boot. It still closes itself at the exact same point during load as usual.

There is an update for the game out that I need to download. I'll download that and see if there are any changes at all.

Nothing. I downloaded the patch and even verified the integrity of game files, and it still closes itself at the same point during load.

Updated 8 years ago.

MeinChurro

Newcomer

MeinChurro

Newcomer

8 years ago

Apr 28, 2017, 10:24:56 PM

Bump. It's been weeks and I still can't play!

luwhu

Newcomer

luwhu

Newcomer

100g2g pts

8 years ago

Apr 30, 2017, 5:59:37 PM

Similar problem, but mine crashes earlier (around 20%) and spits out "can't initialize steam api". Tried all the steps above, nothing worked.

output_log.txt

DxDiag.txt

Sulendil

Finder

Sulendil

Finder

25 000g2g pts

8 years ago

May 1, 2017, 3:38:04 AM

luwhu wrote:
Similar problem, but mine crashes earlier (around 20%) and spits out "can't initialize steam api". Tried all the steps above, nothing worked.

output_log.txt

DxDiag.txt

Hi luwhu, is your Steam updated? Try update Steam to check if the problem reoccurred.

VIPsatoru

Epistis

Wherever you go, there you are

http://steamcommunity.com/app/392110/discussions/0/1319962329030394078/

VIPsatoru

Epistis

44 300g2g pts

8 years ago

May 1, 2017, 5:49:06 AM

luwhu wrote:
Similar problem, but mine crashes earlier (around 20%) and spits out "can't initialize steam api". Tried all the steps above, nothing worked.

output_log.txt

DxDiag.txt

Your logs are super confusing because teh output log says you're running an Nvidia card but the DXdiag shows yo uhave an AMD

This seemst o point to a driver corruption issue. I would uninstall ALL drivers cleanly. Reboot, then reinstall the latest drivers from AMD

If you have an AMD card you should also try the beta branch to test out the fixes for AMD cards on 17.4

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