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[Video bug] Corrupted main screen - AMD RX480

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8 years ago
Apr 22, 2017, 9:53:47 PM

Sorry that the post was so long, didn't see a way to attach it as a .txt file.  


Windows 10 x64, running as Admin, I have fully uninstalled/reinstalled the game & the Radeon driver.

Updated 8 years ago.
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8 years ago
Apr 28, 2017, 3:40:39 PM
Frogsquadron wrote:

We're rolling out soon-ish an optional update, which if it works out well, will be merged over into the main build next week. Look out for it!

Confirmed working with my pc, RX470 4GB with 17.4.4 driver on Windows 10. Thank you for delivering the patch!

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8 years ago
Apr 28, 2017, 2:03:27 PM

We're rolling out soon-ish an optional update, which if it works out well, will be merged over into the main build next week. Look out for it!

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8 years ago
Apr 28, 2017, 1:59:36 AM

If rolling back to 17.2 doesn't work


1) uninstall the AMD drivers

2) uninstall EVERYTHING AMD related from Add/Remove programs

3) REBOOT

4) Install 17.2 again

5) REBOOT

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8 years ago
Apr 24, 2017, 12:10:24 AM

Note if \rolling back to 17.2 doesnt work please use the "Upload File" option and include


1) DXDiag

2) Output_log.txt

3) Diagnostics.html


So the devs can look at and address the issue


Thanks!

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8 years ago
Apr 23, 2017, 8:44:44 PM

I tried rolling back but no luck here. I'm simply not able to launch the game past the main screen. :(

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8 years ago
Apr 23, 2017, 5:31:11 PM

Still roll back to 17.2 driver regularly solves the problem (uninstall the "new" drivers first).

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8 years ago
Apr 23, 2017, 5:49:57 AM
satoru wrote:


Just for future reference there is an "upload File" option on the toolbar (it looks like a paper with a folded corner, between a camera-icon and a grid-like-icon)


You can upload files that way


Can you also upload a dxdiag as well as that's helpful information

Edited my prior post, thank you.

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8 years ago
Apr 23, 2017, 1:20:11 AM
jimsurvak wrote:

Sorry that the post was so long, didn't see a way to attach it as a .txt file.  


Windows 10 x64, running as Admin, I have fully uninstalled/reinstalled the game & the Radeon driver.


Just for future reference there is an "upload File" option on the toolbar (it looks like a paper with a folded corner, between a camera-icon and a grid-like-icon)


You can upload files that way


Can you also upload a dxdiag as well as that's helpful information

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8 years ago
Apr 20, 2017, 2:44:43 PM

Summary / Title

The Main screen is totally corrupted, prevents from playing.


Description

Main screen doesn't display correctly


Steps to Reproduce

1. Launch the game

2. Let the game load (enjoy the Sega/Amplitude logo and the loading screens, which are displayed correctly)



Reproducibility

5/5


Expected Behavior

The menu to be displayed


Version

0.3.4 S2 ALPHA-Public

V0.3.6 S2 ALPHA-Public


Notes


Attachments

DxDiag.txt

 

output_log.txt

Updated 8 years ago.
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8 years ago
Apr 22, 2017, 6:24:21 PM

Has anyone tried downgrading further? I'm running 16.12.2 (never bothered to update drivers after I got the thing installed) with an RX480 and the game hasn't been causing me grief since the pink screen problem a while back.

Updated 8 years ago.
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8 years ago
Apr 22, 2017, 5:27:07 PM

Can those having problems post the output_log.txt here so the devs can check on the potential error messages?

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8 years ago
Apr 22, 2017, 4:21:27 PM
satoru wrote:

For now downgrade to the 17.2 drivers


The devs are aware of the issue

Downgrading doesn't fix it. 


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8 years ago
Apr 22, 2017, 2:44:59 AM

For now downgrade to the 17.2 drivers


The devs are aware of the issue

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8 years ago
Apr 22, 2017, 2:41:36 AM

Hello,


Same here, RX480, can't go past mainscreen, I don't see anything except the background. (no menus)

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8 years ago
Apr 21, 2017, 1:56:09 PM

And it's NOT only AMDs fault!

Just tested alpha 0.2.5 (Horatio Update) with new 17.4.3 Drivers and all is working fine.

So maybe Amplitude has messed up 0.3.2++ (they changed something till 0.2.5 , that won't work with the newer drivers).

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8 years ago
Apr 21, 2017, 10:22:25 AM

Guess I will have to wait until they fix the issue as downgrading to 17.2 is not an option for me (there are other games that are optimized for the newest drivers; such as Mass effect andromeda).


However, I would like to know whether it's a driver issue (and as such should be reported to AMD) or a bug in the game

Updated 8 years ago.
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8 years ago
Apr 21, 2017, 9:56:21 AM

Not only an issue with RX480.

Several AMD Cards are affected too (Fury, 390).

Even new 17.4.3 Driver doesn't solve Problem.

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8 years ago
Apr 20, 2017, 7:45:04 PM

Downgrade your AMD drivers to 17.2


The latest 17.4 drivers are causing issues

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