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[Solved] [PC] Game crashes after loading before the main menu

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7 years ago
Aug 18, 2017, 7:58:18 AM

[PC] Game crashes after loading before the main menu

Well, it just does. I don't know when it started. I could play, took a pause, returned and now can't start a game.

PC:


Processor Information:
CPU Vendor:  AuthenticAMD
CPU Brand:  AMD Athlon(tm) II X2 250 Processor
CPU Family:  0x10
CPU Model:  0x6
CPU Stepping:  0x3
CPU Type:  0x0
Speed:  3007 Mhz
2 logical processors
2 physical processors


Operating System Version:
Windows 7 (64 bit)


Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

Video Card:
Driver:  NVIDIA GeForce GTX 750
DirectX Driver Name:  nvd3dum.dll
Driver Version:  22.21.13.8528
DirectX Driver Version:  22.21.13.8528
Driver Date: 8 9 2017
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 750

output_log.txt

Diagnostics - 2017'08'18 @1044'43''.html

DxDiag.txt

Updated 7 years ago.
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7 years ago
Aug 19, 2017, 3:24:31 AM

It looks like ffmpeg is crashing your system


This means you have a 3rd party video player or codec pack that is old, which is causing the game to crash


Please update any codec packs. It appears you have the "SAM COdec Pack" insatlled. Please download the latest version of this and install it.

Updated 7 years ago.
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7 years ago
Aug 19, 2017, 2:37:58 PM

I don't think it updated anything since the file versions look almost identical


I'm not familiar with SAM Codec, maybe uninstall it and go with the latest K-lite codec pack instead if you really need a codec pack

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