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DLC not installing

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6 years ago
Aug 2, 2018, 3:44:56 PM

Hi,


I've restarted steam, verified the cache, restarted the computer. I did do an update of around 1.5 Gb but when I launch the game and go into content the supremacy addon appears as not installed. Is this a known issue?


Thanks,

Kel


Updated 6 years ago.
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6 years ago
Aug 2, 2018, 3:47:20 PM

Same here. At first I thought that has to do something with the fact I got my key from beta participation. But it seems others are having this issue as well.

Updated 6 years ago.
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6 years ago
Aug 2, 2018, 3:48:14 PM

You are not the only one. I think it was some sort of pre-load and the expansion will launch later.


Just a guess though, it might as well be the Devs like to torment us :D


Kind regards,


Low

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6 years ago
Aug 2, 2018, 3:49:23 PM

I have the same problem, and I'm currently reinstalling Endless Space 2 (and Endless Legend btw) to see if it does something.

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6 years ago
Aug 2, 2018, 3:59:20 PM

A few things that haven't worked:


- Changing download server

- Manipulating system clock

- Clearing download cache


Things I'm currently trying:


- Patience (it's not working too well)

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6 years ago
Aug 2, 2018, 3:59:50 PM

same thing as well and I think it's also happening to inferno as well, everytime i try and activate it makes me go to the store page to purchase it again.

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6 years ago
Aug 2, 2018, 4:06:35 PM

Things I'm currently trying:


- Patience (it's not working too well)

Haha :D

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6 years ago
Aug 2, 2018, 4:11:53 PM

Another thing that might be of note:

Started up the game in one of my 'hopefully it's fixed now' moods, and saw the behemoth in the starting screen.

If I read it correctly I think the behemoth is part of the DLC. If it is a part of the DLC, then the DLC is installed and the game isn't registering that it is installed.


I have also changed download regions and verified game cache


Hope this comment helps.

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6 years ago
Aug 2, 2018, 4:12:42 PM
LucyFur wrote:

A few things that haven't worked:


- Changing download server

- Manipulating system clock

- Clearing download cache


Things I'm currently trying:


- Patience (it's not working too well)

Oh well, am I not the only one?
You are not alone, fellow Admiral!

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6 years ago
Aug 2, 2018, 4:15:17 PM

According to the Steam discussion, Devs are aware of the problem and it is some sort of Steam issue. Ofcourse I don't know if the info is reliable, but one grabs every straw one can, eh?


Kind regards,


Low



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6 years ago
Aug 2, 2018, 4:15:46 PM

it's not showing the behemoth for me, i've done everything everyone above me did and nothing.

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6 years ago
Aug 2, 2018, 4:18:26 PM

The Devs said on twitter that they were acknowledging the problem and were trying to do something about it, which means the problem probably doesn't come from us doing something wrong

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6 years ago
Aug 2, 2018, 4:18:34 PM
zathuul wrote:

it's not showing the behemoth for me, i've done everything everyone above me did and nothing.

It's when the menu chooses a random race's ships to show on the menu. I want to say it chose the behemoth (and a few ships around it) at that time, and I think I would have to launch it quite a few more times in order to replicate it.

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6 years ago
Aug 2, 2018, 4:20:30 PM

yeah i went to the steam discussions and one of the devs said it could take 8 hours.

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6 years ago
Aug 2, 2018, 4:24:54 PM
Kelrash wrote:

Naniiiiii. Japanese/Aztec chickens where are you?

Check in steam reviews section.

Updated 6 years ago.
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6 years ago
Aug 2, 2018, 4:26:37 PM
zathuul wrote:

yeah i went to the steam discussions and one of the devs said it could take 8 hours.

He said that 8h ago :P

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6 years ago
Aug 2, 2018, 4:46:15 PM

I am unable to get it installed either. I tried to verify the game files and restart steam to no avail. Will wait for their fix i guess.

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6 years ago
Aug 2, 2018, 5:06:20 PM

I deleted the thread I mistakenly made on this issue some minutes ago, but the issue seems to have been resolved.

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6 years ago
Aug 2, 2018, 5:15:31 PM

Still not loading for me nor for hubby, Steam still shows as not installed even if it downloaded both ES2 and EL contents.

The waiting goes on... -_- (sob)

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6 years ago
Aug 2, 2018, 5:23:33 PM

Please, verify game cache to fix the issue. Right-Click your game, properties,  local files and then verify button.

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6 years ago
Aug 2, 2018, 5:28:44 PM
Eldgrim wrote:

Please, verify game cache to fix the issue. Right-Click your game, properties,  local files and then verify button.

Tried this and worked like a charm. Thank you Eldgrim!

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