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Still crash before launching...:(

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4 years ago
Aug 1, 2020, 2:55:04 PM

Now it's been for months that i can't launch my game....still the same problem



  • Summary / Title:  Game crashes just after the launch
  • Description: Afther the video intro and during the Loading Screen, the game come back to desktop (after 10% of loading)
  • Steps to Reproduce: Launch the game, then crash.
  • Reproducibility: 5/5
  • Expected Behavior: Game launch
  • Version: last version available on steam. As i can't launch the game, i don"t where i can find the info
  • Attachments:  Diagnostics / Output logs / DxDiag

File are here : https://1drv.ms/u/s!Aspd_DQddcEAiccbs8UieJLWtrWYyA?e=a9hoKr


Old thread are here : https://www.games2gether.com/amplitude-studios/endless-space-2/forums/114-bug-reports/threads/35211-crash-just-after-the-launch?page=1#post-299144 


So PLEASE HELP !!!!! or refund me !!!!


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4 years ago
Aug 2, 2020, 10:59:28 PM

The usual: update your driveres, repair the game via Steam, disable AV software, try installing to another location. Does the Windows error report list something?

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4 years ago
Aug 3, 2020, 2:54:35 AM

The errors are:

ERROR: SymGetSymFromAddr64, GetLastError: 'Tentative d’accès à une adresse non valide.' (Address: 00007FFD0F8B5BC5)

0x00007FFD0F8B5BC5 (d3d11) 

Which translates to 'Attempt to access an invalid address'.

and:

igd10iumd64.dll caused an Access Violation (0xc0000005)

  in module igd10iumd64.dll at 0033:f1dcb4d9.

That can be caused by missing files that ES2 needs. Did you look at the suggestions here like I said in your previous thread?

What OS are you running? I can't access your DxDiag information that you posted in your first thread.

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