This is a repost of a thread I started in Bug Reports but was directed here. https://www.games2gether.com/amplitude-studios/endless-space-2/forums/114-bug-reports/threads/48038-missing-images-animations-no-colonize-animation

I reinstalled Endless Space 2 on a fresh OS (win10, 2080 gtx, i9) in the past month and I get image issues, some.

First the intro logos do not play at all, it stays on a black screen until I click to skip and begin loading.

The more frustrating one, is there is no animation for colonizing planets. Which is not game breaking, but just not enjoyable without.
Upon colonizing (new systems), I get a gray screen. No sound, and like the boot-up missing logo screens, it stays there until I skip it...
Ideas? I appreciate input.
Re-installing didn't work, verified files multiple times no success. Not sure what to try.

addition: now please keep in mind in the past the game worked with no issues, ever. There was a period the game was uninstalled while I had to wipe my OS a few times, and upon this attempt at installation recently, I face this issues from no where.
I was suggested installing a k-lite mega codec pack which I did on the same drive and remained unchanged.
Thanks all.

Still missing the files asked for this place: https://www.games2gether.com/amplitude-studios/endless-space-2/forums/73-tech-support/threads/26517-tech-support-guide?page=1#post-239903

On each of these screens is when the game is not progressing unless I right-click skip. The black screen is the boot-up dev logo, dev logo never plays so it's a black screen. When I load a race, it lingers on the "game launched and ready" until I once again right-click skip which skips every intro cutscene... And the gray screen is when I am colonizing a new system as any race. I am met with just a gray blank screen. My only idea is some kind of video playing feature is not working? Not sure what to do.

file:///C:/Users/me/Documents/Endless%20space%202/Temporary%20Files/Diagnostics%20-%202022'04'06%20@1759'42''.html diagnostic file

idk if I'll be laughed at but I couldn't upload the output_log txt file so I just copied and pasted it here.

Initialize engine version: 5.5.1p4 (f10174ef3e2d)

GfxDevice: creating device client; threaded=1

Direct3D:

    Version:  Direct3D 11.0 [level 11.1]

    Renderer: NVIDIA GeForce RTX 2080 (ID=0x1e82)

    Vendor:   NVIDIA

    VRAM:     8010 MB

    Driver:   30.0.15.1215

Begin MonoManager ReloadAssembly

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\I18N.dll (this message is harmless)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\I18N.West.dll (this message is harmless)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Assembly-CSharp-firstpass.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Assembly-CSharp-firstpass.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Assembly-CSharp.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Assembly-CSharp.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.UI.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.UI.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.Networking.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.Networking.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.PlaymodeTestsRunner.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\UnityEngine.PlaymodeTestsRunner.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\AssemblyValidator.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\AssemblyValidator.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.AI.Common.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.AI.Common.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.AI.Loader.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.AI.Loader.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.Endless.Fantasy.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.Endless.Fantasy.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\clipper_library.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\clipper_library.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Newtonsoft.Json.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Newtonsoft.Json.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Corale.Colore.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Corale.Colore.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Amplitude.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\ICSharpCode.SharpZipLib.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\ICSharpCode.SharpZipLib.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Mono.Cecil.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Mono.Cecil.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Mono.Cecil.Mdb.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Mono.Cecil.Mdb.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\I18N.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\I18N.dll into Unity Child Domain

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\I18N.West.dll (this message is harmless)

Loading D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\I18N.West.dll into Unity Child Domain

- Completed reload, in  0.832 seconds

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\System.Core.dll (this message is harmless)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\System.dll (this message is harmless)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\System.Xml.dll (this message is harmless)

<RI> Initializing input.

<RI> Input initialized.

desktop: 1920x1080 60Hz; virtual: 1920x1080 at 0,0

<RI> Initialized touch support.

UnloadTime: 3.408600 ms

Default codepage number is 437.

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

===== Begin of Enviroment Settings =====

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Current enviroment variable 'OPENSSL_ia32cap' value is ':~0x20000000' for target 'Machine'

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Trying to set the enviroment variable 'OPENSSL_ia32cap' to ':~0x20000000' for target 'Machine'

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Current enviroment variable matches the asked value. No need to update.

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

===== End of Enviroment Settings =====

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Bootload CheckFreetypeLibrary

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\Mono.Security.dll (this message is harmless)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\System.Configuration.dll (this message is harmless)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\System.Xml.Linq.dll (this message is harmless)

Platform assembly: D:\Games\Steam\steamapps\common\Endless Space 2\EndlessSpace2_Data\Managed\System.Runtime.Serialization.dll (this message is harmless)

Unloading 5 Unused Serialized files (Serialized files now loaded: 0)

UnloadTime: 0.388800 ms

Unloading 4 unused Assets to reduce memory usage. Loaded Objects now: 8232.

Total: 0.610100 ms (FindLiveObjects: 0.166500 ms CreateObjectMapping: 0.185800 ms MarkObjects: 0.249600 ms  DeleteObjects: 0.007900 ms)

[AVProVideo] Initialising AVPro Video (script v1.3.9 plugin v1.3.9) on NVIDIA GeForce RTX 2080/Direct3D 11.0 [level 11.1] (MT True)

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

[AVProVideo] Opening D:/Games/Steam/steamapps/common/Endless Space 2/EndlessSpace2_Data/StreamingAssets\Movies/AMPLITUDE Studios.mp4

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

[AVProVideo] Error: LoadFailed

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

Setting up 4 worker threads for Enlighten.

  Thread -> id: ea8 -> priority: 1 

  Thread -> id: 2a18 -> priority: 1 

  Thread -> id: 1b6c -> priority: 1 

  Thread -> id: d90 -> priority: 1 

not sure about the DxDiag..

@endlesscat9076 the link you posted is to a local link on your computer, you didn't actually upload the file.