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Game frequently freezes at 100% loaded between levels

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9 years ago
Apr 24, 2015, 5:09:48 PM
Hi guys,



I am having real trouble enjoying this great game due to this bug which keeps destroying my games. The issue is that about 1 in 10 times the game will crash on the loading level screen. This happens both when starting a new game when advancing from one level to the next, seems to happen randomly no particular level.



Since it happens so often I managed to reproduce it and grab the save game data before and after the crash along with the log of the game run when it happened.



In the save file I am on level 4 about to walk to the exit elevator. Each time I load this game and reach the exit the following happens

- Get to exit

- See the score screen in the elevator

- See loading screen for level 5

- See "you unlocked a picture" popup (overlaid on loading screen)

- See "you unlocked Rayaka" popup (overlaid on loading screen)

- Then I just stare at the 100% loaded screen forever.. level never initialised all I can do is alt+f4



This happens every time I run the save no matter what I do between loading and walking to the exit. When I reload the game after alt-f4 the Continue button is greyed out even though the sav file is in my folder. I have included before and after save files in my post.



Get on this link:

https://dl.dropboxusercontent.com/u/22203901/Users.zip



I am playing on Steam, Windows 8.1 64bit, DUNGEON OF THE ENDLESS V1.0.63 S19 (32-bit)

16Gb ram, Intel i7, Nvidia 970, Asus Xonar D2X soundard, Dual screen setup: screen 1: 3840x2160 , screen 2: 1920x1080



Only unusual thing about my PC is I am playing on 4K monitor, desktop res is 3840x2160 but I play the game in 1920x1080 in full screen mode



I saw this bug mentioned on some forums but people seem to think its fixed.. well not for me!



Please take a look and get this fixed, would really like to play the game without the constant crashes which I cannot get past even by backing up my saves.







Thanks

Tom
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9 years ago
Apr 27, 2015, 8:48:18 AM
Hi tjosgood,



I see in your logs that your "my documents" folder is included in your dropbox folder.

The error comes from a "sharing violation" on your profile file (UserProfile.pfl). It doesn't say exactly which program is already using this file but I would bet on dropbox...



May I ask why you have this folder settings?

If you cannot change it, I would recommend disabling dropbox synchronization (at least on the "Dungeon of the Endless" folder) during your play sessions.



Can you tell me if this fixes your problem?



GFX47
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9 years ago
Apr 27, 2015, 8:50:15 AM
Hi Lanaos,



Could you tell me if you have the same settings ("my documents" folder included in a dropbox synchronized folder)?

I would like to see your logs if that's not the case.

Please include your /Dungeon of the Endless folder in your zip.



GFX47
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9 years ago
Apr 27, 2015, 5:54:52 PM
Hi GFX47,



Yea I have my documents included in my Dropbox via symlink/hardlink to keep my documents backed up. Thanks for the suggestion I will disable it and see if that makes a difference to the issue.



Thanks

Tom
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9 years ago
Apr 27, 2015, 6:07:56 PM
Well it worked for the save file attached so thats good! Will keep an eye on it and see if it happens at game start again,



Thanks!
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