I'm unable to edit my other thread and there is no option to delete it, so here it is again. I would appreciate if there was a solution for this, so I could spend less time dealing with this website and more time playing the actual game.



So I tried to delete my reply post, and for whatever reason, it deleted the entire thread.





The game minimizes, but is not crashed. I can't actually interact with the game at all and just see my desktop. I can still hear the game and click things without being able to see anything. The only thing that can be done at this point is to force quit the game. This crash happens every single time I play the game and is only a matter of time. This is a new issue for me, as the game never used to do this in the past.



Game Version 1.1.0

BuildID 871506

Output Log: https://www.dropbox.com/s/q8t2vm6s5buni6m/output_log.txt?dl=0

Diagnostics: https://www.dropbox.com/s/ligd5msi89gsvqp/Diagnostics_20151129_222036.html?dl=0



My Specs:



Processors

-------------------------------------------------------------------------



Number of processors 1

Number of threads 4







Processors Information

-------------------------------------------------------------------------



Processor 1 ID = 0

Number of cores 4 (max 8)

Number of threads 4 (max 16)

Name Intel Core i5 3470

Codename Ivy Bridge

Specification Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz

Package (platform ID) Socket 1155 LGA (0x1)

CPUID 6.A.9

Extended CPUID 6.3A

Core Stepping N0

Technology 22 nm

TDP Limit 77.0 Watts

Tjmax 105.0 °C

Core Speed 1599.6 MHz

Multiplier x Bus Speed 16.0 x 100.0 MHz

Stock frequency 3200 MHz

Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, VT-x, AES, AVX

L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size

L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size

L2 cache 4 x 256 KBytes, 8-way set associative, 64-byte line size

L3 cache 6 MBytes, 12-way set associative, 64-byte line size

FID/VID Control yes





Turbo Mode supported, enabled

Max non-turbo ratio 32x

Max turbo ratio 36x

Max efficiency ratio 16x

Min Power 60 Watts

O/C bins +4

Ratio 1 core 36x

Ratio 2 cores 36x

Ratio 3 cores 35x

Ratio 4 cores 34x

TSC 3200.1 MHz

APERF 2900.1 MHz

MPERF 3200.0 MHz







Chipset

-------------------------------------------------------------------------



Northbridge Intel Ivy Bridge rev. 09

Southbridge Intel Z77 rev. 04

Graphic Interface PCI-Express

PCI-E Link Width x16

PCI-E Max Link Width x16

Memory Type DDR3

Memory Size 16 GBytes

Channels Dual

Memory Frequency 666.5 MHz (1:5)

CAS# latency (CL) 9.0

RAS# to CAS# delay (tRCD) 9

RAS# Precharge (tRP) 9

Cycle Time (tRAS) 24

Command Rate (CR) 2T

Host Bridge 0x0150





Memory SPD

-------------------------------------------------------------------------



DIMM # 1

SMBus address 0x50

Memory type DDR3

Module format UDIMM

Manufacturer (ID) Corsair (7F7F9E00000000000000)

Size 4096 MBytes

Max bandwidth PC3-10700 (667 MHz)

Part number CML8GX3M2A1600C9

Number of banks 8

Nominal Voltage 1.50 Volts

EPP no

XMP yes

XMP revision 1.3

AMP no





DIMM # 2

SMBus address 0x51

Memory type DDR3

Module format UDIMM

Manufacturer (ID) Corsair (7F7F9E00000000000000)

Size 4096 MBytes

Max bandwidth PC3-10700 (667 MHz)

Part number CML8GX3M2A1600C9

Number of banks 8

Nominal Voltage 1.50 Volts

EPP no

XMP yes

XMP revision 1.3

AMP no





DIMM # 3

SMBus address 0x52

Memory type DDR3

Module format UDIMM

Manufacturer (ID) G.Skill (7F7F7F7FCD0000000000)

Size 4096 MBytes

Max bandwidth PC3-12800 (800 MHz)

Part number F3-14900CL9-4GBXL

Number of banks 8

Nominal Voltage 1.50 Volts

EPP no

XMP yes

XMP revision 1.3

AMP no





DIMM # 4

SMBus address 0x53

Memory type DDR3

Module format UDIMM

Manufacturer (ID) G.Skill (7F7F7F7FCD0000000000)

Size 4096 MBytes

Max bandwidth PC3-12800 (800 MHz)

Part number F3-14900CL9-4GBXL

Number of banks 8

Nominal Voltage 1.50 Volts

EPP no

XMP yes

XMP revision 1.3

AMP no





Monitoring

-------------------------------------------------------------------------



Mainboard Model Z77 Extreme4 (0x000003F6 - 0x6D13E080)



LPCIO









Storage

-------------------------------------------------------------------------



Type Fixed

Name WDC WD5000AAKX-00ERMA0

Capacity 465.8 GB

SMART Support Yes





Graphics

-------------------------------------------------------------------------



Number of adapters 2



Graphic APIs

-------------------------------------------------------------------------



API NVIDIA I/O

API NVIDIA NVAPI

API Intel I/O



Display Adapters

-------------------------------------------------------------------------



Display adapter 0

Display name \.\DISPLAY5

Name Intel(R) HD Graphics

Board Manufacturer ASRock Inc.

Memory size 2112 MB

PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)

Vendor ID 0x8086 (0x1849)

Model ID 0x0152 (0x0152)

Performance Level 0



Display adapter 1

Name NVIDIA GeForce GTX 660

Board Manufacturer ZOTAC International Ltd.

Revision A1

Memory size 2 GB

Memory type GDDR5

PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)

Vendor ID 0x10DE (0x19DA)

Model ID 0x11C0 (0x1281)

Performance Level 2D Desktop

Core clock 324.0 MHz

Memory clock 324.0 MHz

Performance Level Default

Core clock 324.0 MHz

Memory clock 810.0 MHz

Performance Level 3D Applications

Core clock 549.0 MHz

Memory clock 3004.0 MHz

Performance Level 3D Applications

Core clock 549.0 MHz

Memory clock 3004.0 MHz



Win32_VideoController AdapterRAM = 0x84000000 (2214592512)

Win32_VideoController AdapterRAM = 0x80000000 (2147483648)

Win32_VideoController DriverVersion = 9.17.10.2932

Win32_VideoController DriverVersion = 10.18.13.5900

Win32_VideoController DriverDate = 12/12/2012

Win32_VideoController DriverDate = 11/13/2015



Monitor 0

Model DELL P2210 (Dell Computer)

ID DEL404E

Serial 6H6FX177141M

Manufacturing Date Week 27, Year 2011

Size 22.0 inches

Max Resolution 1680 x 1050 @ 59 Hz

Horizontal Freq. Range 30-83 kHz

Vertical Freq. Range 56-75 Hz

Max Pixel Clock 160 MHz

Gamma Factor 2.2





Software

-------------------------------------------------------------------------



Windows Version Microsoft Windows 7 (6.1) Home Premium Edition 64-bit Service Pack 1 (Build 7601)

DirectX Version 11.0

Have you tried launching the game after a clean boot? I'm thinking this could be due to some other program you have going on in the background that is running interference with the game.



https://support.microsoft.com/en-us/kb/929135



Also curious to know what steps you have attempted so far, as far as troubleshooting is concerned?

Frogsquadron wrote:
Have you tried launching the game after a clean boot? I'm thinking this could be due to some other program you have going on in the background that is running interference with the game.



https://support.microsoft.com/en-us/kb/929135



Also curious to know what steps you have attempted so far, as far as troubleshooting is concerned?

I've tried starting the game with a clean boot, and using the task manager to close down everything I didn't recognize as vital and would stay closed. The applications that are running in the background on a normal day are Hamachi (ready, but not connected), Nvidia GeForce Experience, ROCCAT Kone XTD software, and Steam. I like to keep things as uncluttered as possible, so Im usually not running much of anything when I can help it.



As far as what Ive done to try and troubleshoot, I'm pretty illiterate as to what could be causing the issue, so I don't really know where to begin aside from rebooting steam, rebooting my PC, and unistall/reinstall DotE. I have tried changing the priority of DotE in the Task Manager as well as all the different ways I could minimize and maximize (or bring to front) DotE when the issue occurs. As far as anti-virus and anti-malware software goes, I use HerdProtect so I don't have to keep multiple programs installed but I do regularly run scans and quarantine when necessary. Nothing out of the ordinary in my last scan (8 files found, all of which were mundane .exe files that the scan identified as "probably not a threat, but you can't be too sure")



The only thing I recognize as interesting is, on a fresh reboot DotE will function for... maybe 10 minutes or so, give or take. After the issue happens once, any subsequent boots of the game will immediately result in the minimizing problem. From my layman's perspective I would assume that if it was just some random program interference then it would always crash after roughly the same amount of time (about 10 minutes or so). Though, for lack of better words to explain it, it -appears- as though once the minimize problem happens, the game now automatically defaults to that "Im minimized but not really" state until I reboot again. I wish I could describe this more effectively, but I hope something in here is at least a little useful.



Again, if you need more logs or copy/paste info, just let me know where to get it from and I'll provide it.

When you attempted to fix the issue with a clean boot, did you remove all the apps you mention above? Also, did it help alleviate symptoms, or present a different behavior in any way?

Frogsquadron wrote:
When you attempted to fix the issue with a clean boot, did you remove all the apps you mention above? Also, did it help alleviate symptoms, or present a different behavior in any way?

I've booted the game up a few times with the clean boot process, and I'm seeing a significantly increased duration of time before the minimize issue occurs, but it still happens. Several times I was able to get to floor 5, so Im guessing about an hour or so before the problem pops up. The behavior of the problem is visually identical, and I got the same results when trying my limited troubleshooting methods I mentioned before. I had to clean boot with steam services active, otherwise my computer prompts me to install steam when I try to launch, which just results in the steam installer timing out. I was able to boot steam and the game properly without any of the other software active though (including my Nvidia Driver Services and Nvidia Experience Services). All of the attempts ended with the minimizing, after about an hour or so of gameplay. The game will also minimize while on the escape pod selection screen if I let it sit there long enough, so It might not be a specific event that's causing the problem (like opening doors or activating a research shrine, etc)

The DotE team looked into your output logs, it is apparently filled with DirectX errors. I'd suggest upgrading your GTX660's drivers for a start.



Something that should definitely help too:



In your Steam library, right click the game's name, select Properties, then go to "Set Launch options" and enter "-force-d3d9".



Let us know if this helps.

Frogsquadron wrote:
The DotE team looked into your output logs, it is apparently filled with DirectX errors. I'd suggest upgrading your GTX660's drivers for a start.



Something that should definitely help too:



In your Steam library, right click the game's name, select Properties, then go to "Set Launch options" and enter "-force-d3d9".



Let us know if this helps.

According to the Nvidia Experience software (and double checked on the Geforce website) I have the most up to date driver, which is the Geforce Game Ready Driver version 359.06. I tend to not slack on this, simply because its so easy with the Experience software to install the latest driver as soon as its available.



I'm about to try the launch options command you've provided, and I'll update this post with the results. Alternatively if the command doesn't improve anything, would uninstalling and reinstalling DirectX clear out any errors that might have accumulated? If you think that might be viable, I can go ahead and try that as well.



I'd like to say thanks to the DotE team members who have been assisting me with this issue. My first post came off pretty crass, but it was based on my distaste for the functionality of this website and not geared towards the team members themselves.



EDIT1: I'm still running on a clean boot, with only the steam service software and my Nvidia Experience software selected in the msconfig "services" tab.

Reinstalling DirectX is also a valid suggestion. Let us know if any of this helps.



RE: your feelings about the website, we share the same feelings, and are actually working on alternative solutions, to make it both more functional and more elegant (big program). Don't worry about it.