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Twitch Skin Problem

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a year ago
Nov 30, 2023, 4:59:30 PM

I linked all my accounts, enabled the inventory from the in-game settings, sync'd my accounts a bunch to see if that would resolve the issue and nothing. The skin is nowhere to be seen.

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a year ago
Dec 1, 2023, 3:00:09 PM
WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

On PC - Steam.

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a year ago
Dec 4, 2023, 4:26:54 PM
Zangetsu wrote:
WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

On PC - Steam.

I think already replied to you in another forum early today, but in our side I see that you claimed correctly Fassie skin, is that correct?

WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

Do not worry I can see that you have both claimed, but there is a problem in the console that should be solved with the patch (as the skins are added in the latest patch, which explains why you don´t have them now).

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a year ago
Dec 5, 2023, 1:46:10 AM

I've suffered this same issue. All accounts linked, enabled inventory, claimed drop. I submitted a bug report hoping for the issue to be resolved or responded to but there's still no update and the issue persists.

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a year ago
Dec 5, 2023, 5:47:52 PM

Having the same problem. I'm on PC. My twitch says both skins thus far are claimed. I've retried all of the multiple steps suggested on the Skins post.

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a year ago
Dec 6, 2023, 8:03:31 AM
Daarkarrow wrote:
Zangetsu wrote:
WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

On PC - Steam.

I think already replied to you in another forum early today, but in our side I see that you claimed correctly Fassie skin, is that correct?

WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

Do not worry I can see that you have both claimed, but there is a problem in the console that should be solved with the patch (as the skins are added in the latest patch, which explains why you don´t have them now).

Correct. The Fassie skin is claimed on Twitch and appears in the game but the Blaze skin is claimed on Twitch but does not appear in the game. It appears locked like the 2022 event skin. (in my case)

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a year ago
Dec 7, 2023, 3:09:56 PM

With Steam/PC, for me at least, both skins appeared as soon as I logged into the G2G account inside the game.

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a year ago
Dec 8, 2023, 10:16:06 AM
steroid4sammy wrote:

I have the same problem: I claimed the Twitch drop but I got nothing in-game

In our side you have in the inventory both Blaze and Fassie, did you activate the Games2Gether inventory ingame (Settings > Network)?


raptorjess wrote:

I've suffered this same issue. All accounts linked, enabled inventory, claimed drop. I submitted a bug report hoping for the issue to be resolved or responded to but there's still no update and the issue persists.

In your case, neither of the skins appears on the "inventory", did you claim them before or after linking g2g-twitch?


Zangetsu wrote:
Daarkarrow wrote:
Zangetsu wrote:
WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

On PC - Steam.

I think already replied to you in another forum early today, but in our side I see that you claimed correctly Fassie skin, is that correct?

WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

Do not worry I can see that you have both claimed, but there is a problem in the console that should be solved with the patch (as the skins are added in the latest patch, which explains why you don´t have them now).

Correct. The Fassie skin is claimed on Twitch and appears in the game but the Blaze skin is claimed on Twitch but does not appear in the game. It appears locked like the 2022 event skin. (in my case)

For the case of blaze, did you remember if you claimed it before or after sync twitch-g2g?

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a year ago
Dec 11, 2023, 10:15:57 AM
BigEinstein wrote:

Same problem with the skins I can’t claim any of them. PS5 


Could you tell me a bit more? Did you claim them before or after linking G2G on twitch? Did you activate the Games2Gether Inventory ingame?

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a year ago
Dec 10, 2023, 8:23:03 PM
Daarkarrow wrote:
steroid4sammy wrote:

I have the same problem: I claimed the Twitch drop but I got nothing in-game

In our side you have in the inventory both Blaze and Fassie, did you activate the Games2Gether inventory ingame (Settings > Network)?


raptorjess wrote:

I've suffered this same issue. All accounts linked, enabled inventory, claimed drop. I submitted a bug report hoping for the issue to be resolved or responded to but there's still no update and the issue persists.

In your case, neither of the skins appears on the "inventory", did you claim them before or after linking g2g-twitch?


Zangetsu wrote:
Daarkarrow wrote:
Zangetsu wrote:
WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

On PC - Steam.

I think already replied to you in another forum early today, but in our side I see that you claimed correctly Fassie skin, is that correct?

WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

Do not worry I can see that you have both claimed, but there is a problem in the console that should be solved with the patch (as the skins are added in the latest patch, which explains why you don´t have them now).

Correct. The Fassie skin is claimed on Twitch and appears in the game but the Blaze skin is claimed on Twitch but does not appear in the game. It appears locked like the 2022 event skin. (in my case)

For the case of blaze, did you remember if you claimed it before or after sync twitch-g2g?

I don't remember but it is possible that before the sync, it currently still does not appear in the game. I have claimed three drops but in the game I only get two. I'm missing Blaze's. :(

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a year ago
Dec 11, 2023, 10:18:33 AM
Zangetsu wrote:
Daarkarrow wrote:
steroid4sammy wrote:

I have the same problem: I claimed the Twitch drop but I got nothing in-game

In our side you have in the inventory both Blaze and Fassie, did you activate the Games2Gether inventory ingame (Settings > Network)?


raptorjess wrote:

I've suffered this same issue. All accounts linked, enabled inventory, claimed drop. I submitted a bug report hoping for the issue to be resolved or responded to but there's still no update and the issue persists.

In your case, neither of the skins appears on the "inventory", did you claim them before or after linking g2g-twitch?


Zangetsu wrote:
Daarkarrow wrote:
Zangetsu wrote:
WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

On PC - Steam.

I think already replied to you in another forum early today, but in our side I see that you claimed correctly Fassie skin, is that correct?

WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

Do not worry I can see that you have both claimed, but there is a problem in the console that should be solved with the patch (as the skins are added in the latest patch, which explains why you don´t have them now).

Correct. The Fassie skin is claimed on Twitch and appears in the game but the Blaze skin is claimed on Twitch but does not appear in the game. It appears locked like the 2022 event skin. (in my case)

For the case of blaze, did you remember if you claimed it before or after sync twitch-g2g?

I don't remember but it is possible that before the sync, it currently still does not appear in the game. I have claimed three drops but in the game I only get two. I'm missing Blaze's. :(

I was checking because I think there might be some cases in which the fact of sync after the claiming causes some troubles and therefore, does not unlock the skins properly. The team is investigating. For the moment there is nothing else I can do on my side to "automatically" unlock it to you, sorry :(

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a year ago
Dec 11, 2023, 6:57:59 PM
Daarkarrow wrote:
Zangetsu wrote:
Daarkarrow wrote:
steroid4sammy wrote:

I have the same problem: I claimed the Twitch drop but I got nothing in-game

In our side you have in the inventory both Blaze and Fassie, did you activate the Games2Gether inventory ingame (Settings > Network)?


raptorjess wrote:

I've suffered this same issue. All accounts linked, enabled inventory, claimed drop. I submitted a bug report hoping for the issue to be resolved or responded to but there's still no update and the issue persists.

In your case, neither of the skins appears on the "inventory", did you claim them before or after linking g2g-twitch?


Zangetsu wrote:
Daarkarrow wrote:
Zangetsu wrote:
WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

On PC - Steam.

I think already replied to you in another forum early today, but in our side I see that you claimed correctly Fassie skin, is that correct?

WolfOrchid wrote:

I'm having the same issue. Are you on PC or console? My issue is on Xbox specifically.

Do not worry I can see that you have both claimed, but there is a problem in the console that should be solved with the patch (as the skins are added in the latest patch, which explains why you don´t have them now).

Correct. The Fassie skin is claimed on Twitch and appears in the game but the Blaze skin is claimed on Twitch but does not appear in the game. It appears locked like the 2022 event skin. (in my case)

For the case of blaze, did you remember if you claimed it before or after sync twitch-g2g?

I don't remember but it is possible that before the sync, it currently still does not appear in the game. I have claimed three drops but in the game I only get two. I'm missing Blaze's. :(

I was checking because I think there might be some cases in which the fact of sync after the claiming causes some troubles and therefore, does not unlock the skins properly. The team is investigating. For the moment there is nothing else I can do on my side to "automatically" unlock it to you, sorry :(

I hope it can be solved. Happy holidays to the entire team. ^^ 

Thank you!

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a year ago
Dec 12, 2023, 5:18:05 PM

Hey guys, random question, did you connect ingame to your Games2Gether account ?

Cheers,

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a year ago
Dec 14, 2023, 2:51:35 PM

Hey, actually i have GOOD NEWS

We solved a specific problem on specific conditions. So if you have the skins as "Claimed" but are not ingame, please re-sync the connection with Twitch. That should solve the problem

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a year ago
Dec 14, 2023, 7:15:34 PM
Daarkarrow wrote:

Hey, actually i have GOOD NEWS

We solved a specific problem on specific conditions. So if you have the skins as "Claimed" but are not ingame, please re-sync the connection with Twitch. That should solve the problem

Thank you very much, I was able to unlock all the Twitch skins in the game. I don't know why Zed's 2022 event skin is not unlocked but at least I already have all the drops. Merry Christmas.^^

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