Hi everyone! 



Since the "First Run" OpenDev represents a snapshot of an in-development game, we'd be grateful if you took the time to report any bugs you encounter in this forum. Before you do, first consult the Known Issues thread, and if your problem isn't there, follow the template below to create a new thread.



EXAMPLE 

  • Title: Devices do not show a cost when buying
  • Description: Inspecting a Device at a merchant does not display any Food Cost, though food is taken when bought
  • Attachments: screenshots (marked to highlight the issue if possible), logs etc... 
  • Steps to Reproduce: 1. Explore until you encounter a merchant, 2. Inspect any device on offer 
  • Expected Behavior: Devices should show the price before purchasing 



1. Thread Title 


If you're making a new thread, the title of your thread should be short and descriptive.

Please only add to a thread if you believe you have run into the same bug, otherwise start a new thread. 



2. Bug description 


The bug description is here to provide as much information and details as possible about the issue you encountered: Please describe in detail what you were doing before the issue, and what happened when you noticed the problem. Make sure to include any relevant information (for example Era, culture, map size/settings, game speed, single/multiplayer, etc), and use specific names where possible ("Bronze Working, Irrigation" for example). 

You can consider the bug description as a way to clear any ambiguity in your summary. Any additional notes should go here too. 



3. Attachments /!\ 

 

Don't forget to attach useful files if you feel like they are relevant. 

  • Screenshots and/or Video: A screenshot marked to highlight the issue. Feel free to share a brief video of the issue by uploading it to you preferred platform. Make sure we can access it! 
  • Diagnostic files: These files need to be compressed as a zip or rar file or the upload will fail! Located by default in: \Users\[username]\Documents\TED\Temporary Files 
  • Player.Log: These can be found in: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\TED This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2)
  • Information about the system you are playing on. This is only relevant if your bug has to do with crashing, artefacts or something. If it's only affecting gameplay, a this isn't necessary. To get this information, the Windows desktop, press the Windows and R keys to open the Run window. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX* Diagnostic Tool. See also here: https://www.intel.com/content/www/us/en/support/articles/000022556/graphics.html 


/!\ If your upload is larger than 4MB, you'll encounter an error. Either compress the files into a .zip or a similar archive format (.7z / .rar), or use an external filehosting service. /!\ 



4. Steps to reproduce 


If possible, give us a step by step description of what lead to the issue. A list of steps is preferable! 

The clearer and more detailed your steps to reproduce are, the more likely we'll be able to reproduce the issue from scratch. 



5. Expected behavior 


This section is usually the part you use to describe what you think is supposed to happen and how it differs of the current state of things. 


 


Thanks for your help, but please bear in mind that we may not be able to reply in every thread even if we are investigating the issue.