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Game crashes while playing opening cinematics

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jullz0

jullz0

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jullz0

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CollectorEndless Dungeon OpenDev participant SurvivorProfilerShapeshifter
2 years ago
Jun 30, 2022, 3:51:45 PM

Description: The "Endless Dungeon" splash art usually presents itself without any slowdown. Any and all succeeding part of the opening stutters heavily. The game would then crash at varied points of the opening cinematics, prompting Windows to flag the program as unresponsive. This happens as early as the "Amplitude" and "Sega" logo and very rarely reaches the dev speaking.


Player.log


Device info:

Acer Nitro 515-55

Intel i5 10300H

Nvidia GT1650ti 4GB

Windows 11


Reproduction: run the game on a (relatively) shitty laptop


Expected behavior: I get to actually play :(

Updated 2 years ago.
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Eulogos

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VIPEulogos

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62 200g2g pts
Old-TimerEndless SpaceEndless Space 2 •Endless Legend •Dungeon of the Endless
HUMANKIND EnthusiastShapeshifterEndless Legend ••AmplifiedOpenDev ParticipantPLAY2GETHERHUMANKINDLove ThyselfBEER2GETHERSmarty-PantsWriterEndless Space 2 ••Endless Space ProVIPEndless Dungeon InsiderSurvivorCollectorEndless Dungeon Pre-Launch feedback Endless Dungeon OpenDev participant Endless Legend FounderEndless Space 2 ProProfilerDungeon of the Endless ProInitiatorEndless Legend ProProducerEndless Space 2 Founder
2 years ago
Jun 30, 2022, 6:09:28 PM

You can try reinstalling the game, updating your graphics card drivers, and making sure your antivirus isn't preventing it from running properly.

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jullz0

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jullz0

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2 years ago
Jul 1, 2022, 1:21:05 AM

Did all of that and it still doesn't work. Only antivirus I have is Windows Defender and disabling the firewall yields the same result. 

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Lt_Miles

DEVLt_Miles

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<a href="http://forums.amplitude-studios.com/content.php?625-Meet-the-Team-Laurent-Senior-Producer">[Meet the Team] Profile</a>

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DEVLt_Miles

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Dev TeamSurvivorProfilerEditorOld-Timer
OpenDev ParticipantGAMES2GETHER FounderEndless Legend FounderEndless Space FounderDungeon of the Endless FounderProducerEndless Space 2 •Endless Space 2 FounderE.N.F.E.R.Love ThyselfEndless SummerAmplifiedCollectorEndless Space 2 ••Endless Legend ••HUMANKIND FounderHUMANKINDEndless Space ProEndless Legend ProDungeon of the Endless ProEndless Dungeon OpenDev participant Closed Beta participantEndless Dungeon BuddyEndless Legend •ShapeshifterDungeon of the EndlessBEER2GETHEREVENTS2GETHERInfluencerEndless SpaceWriter
2 years ago
Jul 1, 2022, 6:12:37 AM

HI!

Please could you provide us with the following files?
- C:\Users\username\Documents\TED\Temporary Files\Diagnostics*.*
- DxDiag report

Updated 2 years ago.
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Y0ghurt

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2 years ago
Jul 2, 2022, 12:13:06 PM

Do you have Controlled Folder Access enabled in Windows? If you do, try disabling it and running the game again.

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Eulogos

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Old-TimerEndless SpaceEndless Space 2 •Endless Legend •Dungeon of the Endless
HUMANKIND EnthusiastShapeshifterEndless Legend ••AmplifiedOpenDev ParticipantPLAY2GETHERHUMANKINDLove ThyselfBEER2GETHERSmarty-PantsWriterEndless Space 2 ••Endless Space ProVIPEndless Dungeon InsiderSurvivorCollectorEndless Dungeon Pre-Launch feedback Endless Dungeon OpenDev participant Endless Legend FounderEndless Space 2 ProProfilerDungeon of the Endless ProInitiatorEndless Legend ProProducerEndless Space 2 Founder
2 years ago
Jul 3, 2022, 5:20:40 PM

That's possible, but more likely this is a problem with the game itself since it is still early in development.

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