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Endless Legend crashing at startup (Steam / OSX)

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9 years ago
Apr 17, 2016, 8:42:34 AM
Lt_Miles wrote:
The issue seems to be linked to the Mono framework. Do you have reinstalled the version of Mono we provide with the game files, or a different one?




I installed and reinstalled the Mono framework version out of the game files. First one went automatically when I launched the for the first time. When it didn't work the next day, I reinstalled out of the game files. I also tried deleting all the Endless Legend game files and reinstalled via Steam, but this also didn't work.



knh0726 wrote:


I am having the same issue. I do get a pop-up before the crash that says, "The last time you opened EndlessLegend, it unexpectedly quit while reopening windows. Do you want to reopen its windows again?" followed by the choice to Reopen or Don't Reopen. No matter which I click it then crashes.




Yeah, this is happening with me as well.



I still have the feeling this is a screen resolution issue, potentially due to the retina screen. It does load the cursor for a moment, but then the screen flickers (with the small box I described in the opening post) and I get dragged back to Steam.
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9 years ago
Apr 16, 2016, 11:18:41 PM
I am having the same issue. I do get a pop-up before the crash that says, "The last time you opened EndlessLegend, it unexpectedly quit while reopening windows. Do you want to reopen its windows again?" followed by the choice to Reopen or Don't Reopen. No matter which I click it then crashes. After googling it seems there was a similar issue with Endless Space on Mac OS X and I tried some of those fixes, but it didn't help. I even updated the Mono Framework to 4.2.3.4 with no changes.I can't check the version since it won't even open, but I just bought and installed it on the Steam Sale and there are no available updates listed so I can only assume its the latest version



Here is a Dropbox Link to all the related Machine specs/Crash Report/Diagnostics/Game Saves/etc They're zipped into a single folder

https://dl.dropboxusercontent.com/u/24430157/20160416-EndlessLegend%20crash%20info.zip
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9 years ago
Apr 16, 2016, 5:23:57 PM
The issue seems to be linked to the Mono framework. Do you have reinstalled the version of Mono we provide with the game files, or a different one?
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9 years ago
Apr 16, 2016, 5:12:33 PM
DaPlaYa131 wrote:
I am having the exact same problem, same OS X, computer, and attempted fixes. The same thing happened where it worked for 5 hours, but the next day it was crashing. If another player.log is needed for comparison I can provide that




And I'm guessing there is no support during the weekend smiley: frown
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9 years ago
Apr 14, 2016, 9:22:35 PM
I am having the exact same problem, same OS X, computer, and attempted fixes. The same thing happened where it worked for 5 hours, but the next day it was crashing. If another player.log is needed for comparison I can provide that
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9 years ago
Apr 14, 2016, 5:53:39 PM
Lt_Miles wrote:
Please could you attach a new player.log? I only have information about Dungeon of the Endless in the one you have provided ^^




Ah, should have known the logs were linked smiley: smile I just tried starting EndlessLegend again, here's a new player.log!
EndlessLegend.pdf
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9 years ago
Apr 14, 2016, 3:14:03 PM
Please could you attach a new player.log? I only have information about Dungeon of the Endless in the one you have provided ^^
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9 years ago
Apr 14, 2016, 1:02:31 PM
Lt_Miles wrote:
Hi,



In order to understand the issue, we need the following files:

  • Player.log (via the OSX Console) - ~/Library/Logs/Unity/Player.log smiley: warning Mandatory
  • Diagnostics.*.html - ~Library/Application Support/EndlessLegend/Temporary Files/ smiley: warning Mandatory





(see /#/endless-legend/forum/23-mac-os/thread/6658-reporting-an-issue-mac-version)




Hi Lt_Miles, thanks for replying. Player Log has been attached here, the directory ~Library/Application Support/EndlessLegend/Temporary Files/ does not seem to exist on my machine.
PlayerLog.pdf
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9 years ago
Apr 14, 2016, 10:56:21 AM
Hi,



In order to understand the issue, we need the following files:

  • Player.log (via the OSX Console) - ~/Library/Logs/Unity/Player.log smiley: warning Mandatory
  • Diagnostics.*.html - ~Library/Application Support/EndlessLegend/Temporary Files/ smiley: warning Mandatory





(see /#/endless-legend/forum/23-mac-os/thread/6658-reporting-an-issue-mac-version)
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9 years ago
Apr 14, 2016, 7:35:21 AM
LortGob wrote:
Issue - Endless Legend will not start up, I see a white screen with a black box (lower left) in it for a split second and then a crash.





Can anyone help? It's quite annoying when you buy a game and then it does not work...
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