I love this game, and I especially love the character customization. The unique skill trees for hero's is innovative. The way you can design your own units and then produce them is fresh. I just wish that when you equipped a new piece of armor or trinket that the Hero would actually appear to be wearing it. This game is among the most immersive I've ever played, but I find something rather diminishing about this. The first time i ever played the game I went with the Necrophages, and when I completed my second story-quest and unlocked the new Hero I was disheartened to find that he looked exactly the same as my initial (necro) Hero. This is pretty standard for most games, and I feel that Endless Legend is truly an example of a game striving to be so much more than conventional or traditional in any sense, and that little tweaks like this (I say little but I truly have no idea how much it would cost in money and manpower to make this happen) would help create a personal connection between the player and the units they're controlling. For me, I tend to forge strong connections with my protagonist(s) that make me want to customize them to great lengths; I see them as an extension of myself, not just pixels on a screen. 

I believe very strongly that it is small details like this which truly make a player feel connected to the game. I love feeling like the game developers wanted to give me that experience. To give me Heroes that have their own drives and purposes within the greater scheme of the storyline unique to each faction. 

The Necrophages are a ravenous, mutant-bug society that devour and destroy all who seek to claim Auriga as their own. Their questline is absolutely fantastic. To capture an enemy scientist who, in spite of being captured, becomes enraptured with the idea of creating a supersoldier-fusion of milky flesh and hardened chitlin blew my mind, because of the sheer verisimilitude. Why wouldn't a manic intellectual who thirsts for knowledge be consumed by this notion? Of course he would! 

So why is it that when I finally obtain the resources needed to create this supersoldier, he looks exactly like the one I had from the start? 

That was a little heartbreaking. 

I could go on, I mean, every faction is just so immersive and rich in history and emotion and intensity that it almost seems like a grave injustice to have characters like the captured intellect undergo such vile transformations just to end up looking like everyone else. His character demands more than that. Any writer of true fiction knows that once a character is created, it takes on a mind of Its own, and refuses to bend to the will of the writer without compromising the integrity of what makes them believable. For me, this oversight clashed intensely with the depth of lore in the game. 

So I suppose my suggestion(s) would be as follows:

The Heroes can't possibly all be totally unique, otherwise it would defeat the notion of being able to buy them from the Marketplace. It would take away from the reality of war itself. Politicians and men of power sending their poor and their working class out to fight their battles is a tale as old as time. But a true war hero is always recognized; rewarded; placed upon the pedestal for their great heroism. If there could perhaps be a DLC where creating a Hero was possible, just one, from a list of preset passive abilites pertaining to their respective faction, and a few minor aesthetic customizations (Hair and eye color, antennae length and style, jewellry, all for respective factions) I think that that would be fantastic. It would give the player a Hero unique to them, even if only slightly. Or maybe if there were preset Heroes to choose from, each with a unique storyline of their own regarding who they are and how they came to be. Even being able to choose between two starting Heroes would suffice. I guarantee the community could help come up with some unique ideas for the backstory of the two Heroes. Or the player could choose their own backstory from 4 different presets (Orphan, Noble, Wanderer, etc) that would each come with their own slightly unique passive skills. Nothing too intense! Just enough to make the player feel attached to their starting Hero. Someone to lead into battle. Someone who is more than just a pawn in these ruthless war games. That way, when I foolishly lead my Hero to his or her death, I wouldn't just feel like I was losing invested time, energy, and gold - I would feel like I lost a true Hero; a faithful service to my cause, and to my people; my empire; my Endless Legend. 

And second, I would like to be able to see the new armor I just worked tirelessely harvesting the precious materials for when I equip it to my Heroes. The army I can understand, they're just pawns in a larger game and it doesn't make any sense to spend that much time and effort tweaking their appearances. 

Other than that, the Heroes available for purchase on the Marketplace would just be commonplace everyday Heroes. Men and Women promoted in their ranks for various achievements and accomplishments left up to the imagination of the player. They are not the true Heroes. Mighty as they may be, they are but pawns in the game of war. They are the blue-collared and the poor and the random; the faceless; bedecked with shiny medals and symbolic trinkets. Such is war, such is life. After all, this is a fictional Universe, where the atrocities of reality can be melted down and cast into a painting blade with which to stain the indifferent canvas that permits the artist's voice to be seen, and never heard, but ever felt. 

But of course, whatever you do, the game is still fantastic as it stands. I just believe very firmly in the connections we form with our in-game characters, specifically Heroes.