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[MAC] Diplomacy screen freezes the game

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8 years ago
May 30, 2017, 12:15:59 AM

Also on every attempt, my specs:


MacBook Pro (Retina, 15-inch, Mid 2015)
2,2 GHz Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB

Does anyone know any response from Amplitude about this?


Thank you

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8 years ago
May 31, 2017, 8:53:23 AM

Hi guys!


Could you please procide your Diagnostics files and Output logs, please?

If you're not sure how to get them I'll make an update to the Bug Report guide thread later today to include output logs and Mac in general!


Thank you for your help :)


Edit: you can now check the guide thread for Mac instructions!

Updated 8 years ago.
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8 years ago
Jun 1, 2017, 5:51:16 PM

ES2-MacOS-Hangs-On-Diplomacy.zip


WeaponizedCaffeine wrote:

Hi guys!


Could you please procide your Diagnostics files and Output logs, please?

If you're not sure how to get them I'll make an update to the Bug Report guide thread later today to include output logs and Mac in general!


Thank you for your help :)


Edit: you can now check the guide thread for Mac instructions!


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8 years ago
Jun 1, 2017, 8:31:21 PM

Just wanted mention that this happens to me as well.


I have reproduced it with every faction I have played as (UE, Sophons, Riftborn and Vodyani). It happens 100% of the time, at every point in play, no matter what. I have tried uninstalling and reinstalling the game.


Specs:


MacBook Pro Retina 13-Inch

2.7 GHz Intel Core i5

8 GB RAM

Intel Iris Graphics 6100 1536 MB

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8 years ago
Jun 3, 2017, 5:54:05 AM

Could you post a link to the guide for getting diagnostic files and output logs on a Mac? I can't seem to find it.


Thanks!

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8 years ago
Jun 6, 2017, 9:15:32 AM
methegrate wrote:

Could you post a link to the guide for getting diagnostic files and output logs on a Mac? I can't seem to find it.


Thanks!

Same here. If you post the guide, I'll post mine as well

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8 years ago
Jun 9, 2017, 7:35:09 PM

BTW, in case it is meaningful, the same macbook pro hardware hangs in the same place on windows 10 bootcamp (running in force opengl mode). Understand it is not a supported config, but I think may help rule out some OS-X specific. Speculating wildly, but maybe it is some kind of issue with an effect on that screen (the AI character hologram effect?) and the iris pro, retina displays (note running the game in various lower resolutions doesn't help), opengl, etc.


Workaround: Can access diplomacy directly with individual AI's by using the button on their home planet.


BTW the diplomacy screen hang is still there in .11 preview

Updated 8 years ago.
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8 years ago
Jun 12, 2017, 1:54:32 PM

Hi guys :)


We're still investigating the Mac freezing on the Diplomatic screen problem - but we have limited resources in terms of test Mac configurations and personel working on the issue.. So it might take us a bit longer than expected but don't worry we're actively looking into this :)


Thank you for your patience.



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6 years ago
Mar 17, 2019, 11:13:20 PM
loudstar wrote:

I'm still struggling with this issue.  Tried everything :(





Player.log

"Everything" is no useful information...


Did you try to right click on Endless Space 2 in steam game list -> choose properties -> launch options and Enter command: "-compat" and check out, if game is running fine?

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4 years ago
Feb 4, 2021, 6:26:03 PM

Hello, I just started playing Endless space 2 on Mac, and I have the same problem, someone could help me please, the posts are 4 years old, I can't solve the problem, thanks to you :)

sorry for my english i am french


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4 years ago
Feb 15, 2021, 8:21:40 AM
Spino wrote:

Hello, I just started playing Endless space 2 on Mac, and I have the same problem, someone could help me please, the posts are 4 years old, I can't solve the problem, thanks to you :)

sorry for my english i am french

the launch options command "-compat" fix the game freezes for me ( choose properties -> launch options and Enter command: "-compat")


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