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Void2258

Void2258

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Void2258

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ProfilerEndless Space 2 •Endless SpaceEndless Legend •ProducerCollectorShapeshifterSurvivorOld-Timer
8 years ago
Oct 7, 2016, 7:11:08 PM

This forum is going to flood with bug reports and suggestions as the EA gets going. We need dedicated subforums for bug reports, etc. or it will turn into a huge pile in the general forum.

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PangolinAdvisor

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VIPSurvivorEndless Legend •Endless SpaceOld-Timer
AmplifiedEndless SummerMentorPLAY2GETHEREndless Space 2 FounderE.N.F.E.R.InitiatorEVENTS2GETHERBEER2GETHEREndless Space 2 •WriterProducerLove ThyselfEndless Dungeon OpenDev participant Endless Space 2 ••Endless Legend ••Endless Space ProEndless Legend ProEndless Space 2 ProOpenDev ParticipantHUMANKINDEndless Dungeon InsiderAmplified 25CollectorShapeshifterDungeon of the Endless FounderEndless Space FounderEndless Legend FounderEditorProfilerDungeon of the Endless
8 years ago
Oct 7, 2016, 8:52:49 PM
Travisk wrote:

There is a dedicated bug report section right here:
https://www.games2gether.com/endless-space-2/forum/73-tech-support

^This. Sadly, a lot of people don't look outside of the general subforum but ES2 forums are pretty solid. You have separate sections for strategy guides, tech support, contests, etc.

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Void2258

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Void2258

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ProfilerEndless Space 2 •Endless SpaceEndless Legend •ProducerCollectorShapeshifterSurvivorOld-Timer
8 years ago
Oct 7, 2016, 9:09:44 PM
No, the problem is that forum is buried 3 layers deep under unrelated titles. No one looking to submit a bug report is going to click on "Help", and "Tech Support" is also not going to look like the place to report bugs. They are looking for the forum marked "Bug Reports", and if they want people to find it it should be top level and really obvious.
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PangolinAdvisor

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VIPSurvivorEndless Legend •Endless SpaceOld-Timer
AmplifiedEndless SummerMentorPLAY2GETHEREndless Space 2 FounderE.N.F.E.R.InitiatorEVENTS2GETHERBEER2GETHEREndless Space 2 •WriterProducerLove ThyselfEndless Dungeon OpenDev participant Endless Space 2 ••Endless Legend ••Endless Space ProEndless Legend ProEndless Space 2 ProOpenDev ParticipantHUMANKINDEndless Dungeon InsiderAmplified 25CollectorShapeshifterDungeon of the Endless FounderEndless Space FounderEndless Legend FounderEditorProfilerDungeon of the Endless
8 years ago
Oct 7, 2016, 9:28:51 PM

Tbh, I'd say that "tech support" is as obvious as it gets.


However, it wouldn't hurt to have a sticky in here somewhere saying "this is not the forum to report bugs, go to the right forum there *link*"

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Void2258

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ProfilerEndless Space 2 •Endless SpaceEndless Legend •ProducerCollectorShapeshifterSurvivorOld-Timer
8 years ago
Oct 7, 2016, 10:56:01 PM
"Tech Support" and "Bug Reports" are generally viewed as different things.  "Tech Support" is for individual problems; "Bug Reports" are for broken game issues.
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Stalker0

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8 years ago
Oct 8, 2016, 12:39:28 AM

I would also agree that we need to get some more subforums in place. I would recommend a few for some key discussion points right now, such as combat or technology.


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