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I have linked my steam account but can't get rewards

steamaccountrewards

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6 years ago Jan 25, 2019, 1:13:44 AM

I have linked my steam account (you can check it if you like) but when I go to the rewards page it still asks me to link my account hence I can't get my free loots!

Please help me. Thank you so much!

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6 years ago
Jan 25, 2019, 4:44:01 PM

Hi, 

We are aware of this issue and are working on a fix. Sorry for the inconvenience. This should not last long.

Updated 6 years ago.
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6 years ago
Jan 25, 2019, 4:44:01 PM

Hi, 

We are aware of this issue and are working on a fix. Sorry for the inconvenience. This should not last long.

Updated 6 years ago.
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6 years ago
Jan 25, 2019, 2:14:57 AM

Sorry I'm no help, but I'm in the same boat.  You aren't the only one.

Updated 6 years ago.
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6 years ago
Jan 25, 2019, 5:43:42 AM

You probably have to give them some time. I assume they weren't totally prepared for the amount of new members. The way I see it the rewards are not limited so there is no hurry. Additionally it seems it is not just the steam rewards that are a little bugged. If I understand the system with the badges correctly, creating an account should unlock 2 avatars and 3 titles. Yet those rewards are locked for me as well. You may also notice that above of the Steam rewards it says "FULL GAME - LOCKED" and "YOU HAVE 10 FREE CONTENTS TO DOWNLOAD - LOCKED".


However, after waiting a few hours I found that I can actually get 2 of the DLC for Endless Space 2. When I go to my "Profiler" Badge I have the task "Connect to Steam" unlocked. There I can redeem 2 DLC (I got them on Steam) and have another 9 things locked. I don't know if those DLC showed up cause the devs are working on the problem, or because the site starts to catch up to all the new members.

Updated 6 years ago.
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