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3 years ago
Dec 20, 2021, 8:34:49 PM

I totally realize that this is VERY late (just by looking at how old the other posts are) but is the STEAM FREE VERSION of ENDLESS SPACE still active?

I linked this account to my steam account but nothing is added to my GAMES even though it says here that it has been

I fully understand if this is waayyy too late but can i at least get a definitive answer

cheers

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3 years ago
Dec 20, 2021, 9:54:11 PM

It looks like it is still active.  I assume that you have already clicked on the gift box icon in the upper-right corner and redeemed it from the Full Game section of that page?  You may also try restarting Steam and/or syncing your Steam account with Games2Gether and see if that makes a difference.

Updated 3 years ago.
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3 years ago
Dec 21, 2021, 11:47:45 AM

if you mean the gift box here, on game2gether, then yes...and it says "Free content added to yourSteam library"....but if you mean on the steam page/app then i see no gift box


does it make a difference that i'm on a mac?

Updated 3 years ago.
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3 years ago
Dec 21, 2021, 1:46:26 PM
ecat68k wrote:

if you mean the gift box here, on game2gether, then yes...and it says "Free content added to yourSteam library"....but if you mean on the steam page/app then i see no gift box


does it make a difference that i'm on a mac?

Sorry, I was a little vague.  Yes, I meant the gift box on Games2Gether.  If you went through the whole Steam redemption process to redeem the game, then I would expect it to show up.  Did you try restarting your Steam client?


I don't think that being on Mac would matter, but but I'm not sure.

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3 years ago
Dec 21, 2021, 5:23:36 PM

several times

but i am confused by your comment "the whole steam redemption process to redeem a game"

what is THE WHOLE process?, i just linked the account here with the one there and clicked here to get the game, didn't do anything in steam

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3 years ago
Dec 21, 2021, 5:37:44 PM
ecat68k wrote:

several times

but i am confused by your comment "the whole steam redemption process to redeem a game"

what is THE WHOLE process?, i just linked the account here with the one there and clicked here to get the game, didn't do anything in steam

I am not sure what the entire process is because I already owned the game before they started giving it away, but I was just trying to say that if you followed all of the prompts as part of the Games2Gether redemption process then I would expect for the game to appear in your library.


The only other thing that I can think of to try is to try the clicking on the "Sync My Account" banner at the top of the Games2Gether Rewards page (where you redeemed the game), complete that process, and see if the game shows up after that.


EDIT: One other thing that occurred to me...  What version of macOS are you running?  It looks like Endless Space 1 doesn't support macOS above 10.12.  Maybe that's a contributing factor?

Updated 3 years ago.
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3 years ago
Jan 19, 2022, 8:34:21 PM

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

Updated 3 years ago.
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3 years ago
Jan 19, 2022, 8:45:12 PM
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

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3 years ago
Jan 19, 2022, 10:14:46 PM
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

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3 years ago
Jan 19, 2022, 10:49:44 PM
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

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3 years ago
Jan 19, 2022, 11:14:43 PM
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!

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3 years ago
Jan 20, 2022, 6:25:29 PM

Now button is (somewhat) responsive but it says Already Claimed. But I do not have it on Steam Account :(. Unsynced and Synced Steam Account again to no avail.

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3 years ago
Jan 20, 2022, 11:57:22 PM
wassdz94 wrote:

 cant find it in the steam library even tho it says "already claimed"

yeah me too

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3 years ago
Jan 21, 2022, 2:01:54 AM
csanjuro wrote:
wassdz94 wrote:

 cant find it in the steam library even tho it says "already claimed"

yeah me too

Same. Says already claimed but i cant find it on steam library :((

Updated 3 years ago.
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3 years ago
Jan 21, 2022, 4:53:48 AM

Same issue. Is it because Steam is selling Endless Space "definitive edition", hence we can't claim the Endless Space "collection"? What are the differences anyway? No response from dev?

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3 years ago
Jan 21, 2022, 5:31:59 AM
madagascaradam wrote:
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!


madagascaradam wrote:
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!


madagascaradam wrote:
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!


madagascaradam wrote:
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!


madagascaradam wrote:
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!


madagascaradam wrote:
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!


madagascaradam wrote:
GAZAYOUTH93X wrote:
wassdz94 wrote:
csanjuro wrote:
Halcek wrote:

How can u claim this gift ? after syncing my steam account i cant reedem it and i cant see it on my steam ... any help ?


Keep telling me to sync my steam account which i did already 2 times ...

this

having the same problem cant claim endless space game but i got company of heroes game

same omg

I'm having the same problem.  I claimed Company of Heroes with no problem, but can't get Endless Space.  I'd really really like that one too!

it seems like we are all going through the same thing. CoH is no problem but i guess there is a bug preventing us from getting ES

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3 years ago
Jan 21, 2022, 6:54:46 AM

Same issue. I claimed endless space but it didn't appeared in my steam library. Moreover I can't claim "Love Thyself - A Horatio Story" dlc AT ALL. I haven't tried company of heroes 2 because I already have it.

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3 years ago
Jan 21, 2022, 7:45:37 AM

I have this issue too. I guess as Endless Space was pulled off from Steam maybe.

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3 years ago
Jan 21, 2022, 12:50:14 PM

I claimed CoH but Endless Space doesnt redirect me to redeem page the button just doesnt work :(

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3 years ago
Jan 22, 2022, 10:14:30 AM

I just claimed it again. It seems my claims got unclaimed in the past 13 hours. I will be checking to see whether if it is fixed for me.

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3 years ago
Jan 22, 2022, 11:33:14 AM

Hello,


I answered here: https://www.games2gether.com/forums/85-help/threads/47359-endless-space-collection-already-claimed-issue?page=1#post-348334

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3 years ago
Jan 24, 2022, 7:36:27 PM
Sobert wrote:

Hello,


I answered here: https://www.games2gether.com/forums/85-help/threads/47359-endless-space-collection-already-claimed-issue?page=1#post-348334

It finally worked for me today!  Thanks!

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