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D3D device reset failed [invalid call]

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10 years ago
Apr 17, 2015, 12:18:49 AM
For reasons that escape me, Endless Space just up and decided not to run. I started a new game but had to reboot my computer and when I restarted the game ... crash or, more accurately, hang.



As soon as I click on any of the .exe files - a desktop shortcut, the Steam button, or even the .exe inside the root folder - the same thing happens. The screen will go black with just the standard Windows arrow cursor visible. And there it sits, all inky blackness, and does nothing.



At that point, I have to ctr-alt-delete to bring up the task manager and close down Endless Space with the "end process" button. Behind the game, though, is an error window which says:



Switching to resolution 1920x1080 failed, trying lower one

Switching to resolution 1768x992 failed, trying lower one

Switching to resolution 1680x1050 failed, trying lower one

Switching to resolution 1600x1024 failed, trying lower one

Switching to resolution 1600x900 failed, trying lower one

Switching to resolution 1440x900 failed, trying lower one

Switching to resolution 1366x768 failed, trying lower one

Switching to resolution 1360x768 failed, trying lower one

Switching to resolution 1280x1024 failed, trying lower one

Switching to resolution 1280x960 failed, trying lower one



... and so on down to the final one:



Switching to resolution 640x480 failed, trying lower one

All resolution switches have failed

Screen: could not switch resolution (1920x1080 fs=1 hz=60)



I'm at a loss to even know what changed between launching the game successfully the first time and then getting this error the second time. I've checked around and no one seems to have a viable answer to this problem. As it stands, Endless Space is unplayable even though it worked fine before.



Windows 7 64 bit

AMD Phenom II 6 core 3.30hz CPU

Nvidia GTX 560 1 gig VRAM (though this is getting upgraded to the 960 with 4 gigs of VRAM later this week)

8 gigs of RAM



I've tried to use a clean install but to no avail.



Here is the output_log file ----->output_log.txt



Thanks in advance.
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10 years ago
Apr 21, 2015, 1:46:44 PM
Hello Hannable69,

Have you tried the workarounds that we have gathered for Endless Space? I suggest you to test them, especially the Steam command "-novideo" in your case.



On a PC

  • Steam attempts to install everytime: inside the game folder located in Steam (Steam/Steamapps/Common/Endlessspace), you need to delete the .vdf files.
  • Game Won't Start - CTD (Crash to Desktop): Visual C++ Redistributable 2010 is not properly installed on your system. To insure that it is, you need to first uninstall your existing 2010 VC++ Redist from the Windows Control Panel. Once this is done, you need to go to the following location: .../steam/steamapps/common/endless space/components

    Then, use the “vcredist_x86.exe” you find to reinstall that component. It is important that you restart your computer.
  • No menu after the logo screens: make sure your firewall adds Endless Space as an exception. If you are using Comodo, make sure you have enabled “Game Mode”.
  • Video issues: try launching the game with the Steam command "-novideo" (right click on the game > Properties > Set Launch Options).
  • RAPTR client: some players found they could not run the two programs at the same time, without getting a crash. Temporarily disabling it should do the trick.
  • Crashes: check for overheating issues. Update your graphics card drivers, or try to lower the game's graphic settings. Vsync is worth checking too.
  • Asian setup: some players seems to get CTDs you might have to change your keyboard language to English for instance and see if it works.
  • Avast 8: the antivirus seems to make the game crash - try disabling it when playing.





Cheers,
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10 years ago
Apr 23, 2015, 11:56:13 PM
Wow, thanks ... the "-novideo" trick did the ... trick. I was thinking I would have to give up on this game, but thanks for being the cavalry arriving just when all hope appeared lost.
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