Comment
Description
Please describe the bug you found and what you were doing just before it. You will have an opportunity to share files and screenshots later.
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9 months ago
Feb 2, 2024, 7:44:58 AM
General information
Category
Sub-category
Pending Turn/Crash
Freeze
Platform
Distribution
Game version
Apple
MAC
1.0.26.4406 - George Sand - Update Preview
I was in a game scrolling around the map, zoomed in. The game has 263 turns so it is getting complicated.
The screen froze with a spinning pinwheel of doom (MacOS thing). For a time the mouse pointer returned to normal but the screen remained frozen.
After a few minutes applications were crash closed and the user was logged out. The crash report suggests a watchdog timed out. This computer does not normally crash except with games so I assume the issue is likely on the game side.
The system generated a WindowServer crash report. This is included though I have changed the .ips to .txt:
WindowServer-2024-02-01-225718.txt
The system also generated a Spin Report. I have no idea what that is but if you do, maybe it will be useful. I changed .spin to .txt:
WindowServer_2024-02-01-225722_Thes-Mac-Pro.userspace_watchdog_timeout.txt
The auto save just before the crash is included.
The bug report system forced me to select an incorrect Game Version. Correct version: v1.0.26.4449 George Sand Update Patch 1.
System:
MacOS 12.7.2
Epic Games Version
Humankind 1.0.26.4449
No Mods