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Pre-order bonuses not showing : How to get them

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3 years ago
Aug 17, 2021, 2:57:58 PM

I almost wrote a bug report BUT it worked, it was me being dumb (?)


For those who pre-ordered and/or got the deluxe edition, you need to connect to your G2G account in the community tab in-game, where you change your avatar then close the game.

Steam should dowload them, it was ~175Mb, so quite fast


For those who wondered why it didn't appear, that's why

At least for me, so try it and it might be just that !

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3 years ago
Aug 17, 2021, 3:45:00 PM

It might just be a coincidence and it was gonna install them anyway ^^

Things like that happen when a game come out, more so if there's a huge hype like that, so just be patient guys

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3 years ago
Aug 17, 2021, 4:18:05 PM

Unfortunately it did not work for me - the Deluxe content has been activated, but it does not give me the option to activate the Preorder bonus. I have both DLCs in my steam account and evidently preordered the game. Do you have any other tips perchance ? :)

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3 years ago
Aug 17, 2021, 4:53:49 PM

Hey folks, 

Players on the Epic Game Store, the Microsoft Store, and Stadia will be able to access the Soundtrack and Tech Tree poster bonus content through a link in the game, but this link is not yet available. We will patch these editions with a way to access these files as soon as possible.

Thanks for your patience on that. 

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3 years ago
Aug 17, 2021, 5:18:11 PM
Melliores wrote:

Unfortunately it did not work for me - the Deluxe content has been activated, but it does not give me the option to activate the Preorder bonus. I have both DLCs in my steam account and evidently preordered the game. Do you have any other tips perchance ? :)

Close and open Steam again ?

It sounds dumb but it solved many problems for me in the past, the actualisation on your profile isn't automatic or every X ammount of time, only when certains actions are performed

You could also refresh your Steam linking in your Games2Gether profile, it did work for me and the OpenDev key when Steam didn't want to work


Do both and it might work like it did for me maaaaaaany times in the past ^^

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3 years ago
Aug 17, 2021, 5:25:39 PM

where abouts is the community tab exactly? because i've looked through everything and couldn't find it.

EDIT:
nevermind i have found it. it's under extras

Updated 3 years ago.
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3 years ago
Aug 18, 2021, 1:50:06 AM
Natco wrote:

Hey folks, 

Players on the Epic Game Store, the Microsoft Store, and Stadia will be able to access the Soundtrack and Tech Tree poster bonus content through a link in the game, but this link is not yet available. We will patch these editions with a way to access these files as soon as possible.

Thanks for your patience on that. 

Thanks for your response. What about Notre-Dame DLC pack for players on Epic Game Store?

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3 years ago
Oct 4, 2021, 5:58:03 PM

I can see the link on Stadia when the game is opened but this does not work for me?  Is there a work around? 


Thanks


Aaron

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3 years ago
Oct 22, 2021, 2:28:50 PM
Load the game up . Then use a phone to read the QR code to get the digital deluxe extra
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3 years ago
Nov 5, 2021, 5:09:44 AM
Aw0000 wrote:
Load the game up . Then use a phone to read the QR code to get the digital deluxe extra

Where? I'm on steam and I don't know where to get the soundtrack... surely it can't be just the mp3's that are in the game files right?... right?!

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3 years ago
Nov 6, 2021, 11:35:57 PM

I'm playing the Mac version and I had the pre-order (Notre Dame, right?) at one point but no longer have it... I am connected to G2G, as I have online personas

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3 years ago
Nov 8, 2021, 5:46:59 PM

I have pre-ordered and deluxe edition. How to get player profile decorations and symbols? I don't have these from the promotional posters (see image below)



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3 years ago
Nov 11, 2021, 1:22:48 PM

OK, so I found them under Content Management but they can't be activated, as they are not installed.


I verified that I am connected to G2G (I even disconnected, closed the game and then re-connected/closed the game) but Steam doesn't download them


Am I doing something wrong?

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3 years ago
Nov 13, 2021, 7:18:00 PM

Having the same issue. Both the pre-order and deluxe add-ons are listed under Content Management, but I cannot activate them since they're not installed. I'm not seeing them anywhere on Steam - no DLC tab under Properties, where I'd normally go to download add-on content. Steam confirms I own the Deluxe edition, but there's no way to install that additional content.


I did connect to G2G, I refreshed my account link, restarted Steam, even uninstalled and re-installed the game. I am running it on Mac, I'm not sure if that's causing anything. The rest of the game works fine, just missing that add-on content.

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3 years ago
Dec 15, 2021, 9:05:16 AM

It appears to be a Mac-specific bug where deluxe and preorder bonuses are not activated (and cannot be activated).

A thread has been open in the Bug section and is stamped as "Known Issue" by the Devs, but indeed I would also appreciate a quick reply to indicate if a fix might be coming soon.

The link : https://www.games2gether.com/amplitude-studios/humankind/forums/215-bug-reports/threads/46950-ki-mac-steam-v-1-05-0549-cannot-obtain-pre-order-or-deluxe-bonuses?page=1#post-346137


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3 years ago
Dec 15, 2021, 8:19:52 PM
GCX wrote:

It appears to be a Mac-specific bug where deluxe and preorder bonuses are not activated (and cannot be activated).

A thread has been open in the Bug section and is stamped as "Known Issue" by the Devs, but indeed I would also appreciate a quick reply to indicate if a fix might be coming soon.

The link : https://www.games2gether.com/amplitude-studios/humankind/forums/215-bug-reports/threads/46950-ki-mac-steam-v-1-05-0549-cannot-obtain-pre-order-or-deluxe-bonuses?page=1#post-346137


Thanks for pointing that out!


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