Have the same problem. Steam says it is still running

I have this issue at turn 116, constant crash with the unity crash reporter showing up :(

I just want to bump up this thread, because I am aware of an update that's supposed to fix this. I already downloaded it but the problem still persists.

HI there!

Could you go to: C:\Users\<user>\Documents\Humankind, and grab both the save (if possible) from Save Files, and a diagnostic file from the time you encountered the crash located in Temporary Files?

Thank you!

Saikana wrote:

HI there!

Could you go to: C:\Users\<user>\Documents\Humankind, and grab both the save (if possible) from Save Files, and a diagnostic file from the time you encountered the crash located in Temporary Files?

Thank you!

I don't have the save, since it crashed by turn 2. For the diagnostic file, there's actually a lot of files since last night, when this occurred. But I think the crash started with this one file that has 16kb.

Diagnostics (2020'12'15 @2112'48''608''').html

Then I think there are 17 more after this with the same size. Here are the three more recent ones because I tried to get it open earlier:

Diagnostics (2020'12'16 @1345'18''907''').html

Diagnostics (2020'12'16 @1505'26''238''').html

Diagnostics (2020'12'16 @1527'09''282''').html

Saikana wrote:

HI there!

Could you go to: C:\Users\<user>\Documents\Humankind, and grab both the save (if possible) from Save Files, and a diagnostic file from the time you encountered the crash located in Temporary Files?

Thank you!

@Saikana

Any updates on my situation? Did you check the diagnostic logs?

I hope this would be solved by this week, I might not be able to fully enjoy OpenDev because wisdom tooth surgery.

I tried to check the diagnostic file, and it seems that the problem involves permission for SteamClient to access the file, which was somehow denied. Any way to fix this?

UPDATE: