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Problem with Open Dev Victor Hugo and Steam (revoked key)

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4 years ago
Apr 26, 2021, 3:59:26 PM

I've claimed several Twitch streamers avatars and participation for OpenDev. Humankind did not appear in my library. After investigation I found out that my key was revoked after Lucy OpenDev and it didn't reactivate after claiming one on Twitch. I have linked account and I have synced it with Steam. I've closed Steam and restarted it again, did same with entire computer without any change. There is no play/download button on Steam page. What should I do to reactivate Humankind?

Updated 4 years ago.
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4 years ago
Apr 26, 2021, 4:19:12 PM

I am experiencing the same issue. I really enjoyed the Lucy Opendev and submitted my feedback - I'm very excited to play Victor and see how much has changed. Was hoping the issue would be resolved by now :(

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4 years ago
Apr 27, 2021, 11:56:59 AM

Also having the same issue. Pre-purchased but the OpenDev won't show up in my rewards or on steam. I just contacted customer support to see if they can help me

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4 years ago
Apr 29, 2021, 4:25:47 PM

Can I get someone to get me proper answer? Is this the only way to contact customer support?


Updated 4 years ago.
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