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[Steam/PC] Crash On 'Play' [RESOLVED: UNINSTALL EGL]

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3 years ago
Aug 17, 2021, 4:44:23 PM

Not been able to start a game yet; always crashes mid-way through the load process on any new game.

Often see the menus start to go all screwy too, like this:-



I have tried:-
- re-verified files, several times;
- restarted system;
- cleared out (and deleted) the ...\documents\Humankind folder;
- confirmed latest video drivers.

[EDIT] DxDiag.txt

Updated 3 years ago.
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3 years ago
Aug 17, 2021, 5:07:21 PM

Going to stop fiddling. At this rate I'll run down the Steam two hour refund policy timer by just experimenting with the many and varied ways this crashes in the menus and start game load!

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3 years ago
Aug 17, 2021, 7:29:29 PM

Do you have Epic Games Launcher installed? There have been several reports that uninstalling it fixes crashes in the Steam version. (There seems to be a problem with the Epic overlay.)

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3 years ago
Aug 17, 2021, 8:16:14 PM
fahnseN13 wrote:

Do you have Epic Games Launcher installed? There have been several reports that uninstalling it fixes crashes in the Steam version. (There seems to be a problem with the Epic overlay.)

Steam. Epic is installed but not running.

Updated 3 years ago.
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3 years ago
Aug 17, 2021, 8:22:51 PM

Sorry, I should have clarified: Even when you are playing on Steam, having the Epic Launcher installed can cause crashes.


Of course, if you don't have the Epic Launcher on your machine whatsoever, then my advice isn't particularly helpful :/


edit: oops, I replied to an older version of defekt's post

Updated 3 years ago.
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3 years ago
Aug 18, 2021, 8:40:31 AM
fahnseN13 wrote:

edit: oops, I replied to an older version of defekt's post

Not a problem. I misread your post and edited mine as soon as I realised.

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3 years ago
Aug 18, 2021, 8:42:36 AM

UNINSTALLING EPIC GAMES LAUNCHER corrected this problem; a game now starts!

Interestingly, although I had EGL installed it wasn't running and yet Humankind still crashed. When I uninstalled EGL, Humankind started working.

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3 years ago
Aug 19, 2021, 4:55:05 PM

We are testing a new build on a Steam beta branch, with a workaround that should fix the crash related to Epic Launcher.

Steam beta branch: beta_1.1.59
Password: HKbetabuild1159

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