Have the same problem with starting with black screen and then crashing back to desktop. For me it looks more like a authentication problem between the Epic Games Launcher and the game itself. I already deleted the webcache, started as administrator, installed latest graphic driver, etc. Currently I'm a little frustraded... Epic Game Support couldn't help either. Hope they find a fix soon. Diagnostics (2021'08'18 @1148'02''342''').html
unfortunately not - i see the intro - the loading screen with the hand on right side - after screen i see black screen with loading mouse icon. After this game is closing and i am on desktop.... i also played BETA - never had this problem before
To resume the issue for the unlucky that still can't play : there is something a bit wrong with the epic credential system, and for now there are manual steps to be done on our/their side to allow you to play
They sent us a fix to make it all automatic and shiny, and we are currently integrating it into the game. It should be live within the next days, but you shouldn't have to wait that long because manual batchs of authorisations are still being made.
If you still can't play and can't wait (and yeah, i totally understand, it would drive me crazy too), please send me your latest diagnostic file and/or Epic ID. I'll do what i can to make it move faster.
still unable to launch the game. my Epic ID is Nielar Olorin. there is no diagnostic file since the game won' even try to launch from the Epic launcher.
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