Logo Platform
logo amplifiers simplified

Crash: 'failed to initialize player' even after deleted folder (beta player)

Reply
Copied to clipboard!
3 years ago
Aug 18, 2021, 2:17:02 PM

"Failed to initialize graphics.

Make sure you have DirectX 11 installed, have up to date

drivers for your graphics card and have not disabled

3D acceleration in display settings.

InitializeEngineGraphics failed"


Thats a bug report. I guess i can try to reinstall, but thats a 2nd instalation already )) hope 3rd fixes this.

Updated 3 years ago.
0Send private message
0Send private message
3 years ago
Aug 18, 2021, 9:45:34 PM

Hi!

Sorry for the inconvenience. Please could you provide us with the following files?

  • Diagnostic files: Located by default: 
    • PC:\Users\[username]\Documents\Humankind\Temporary Files\
  • Player.Log: Located in \Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind
0Send private message
3 years ago
Aug 18, 2021, 11:08:13 PM
Lt_Miles wrote:

Hi!

Sorry for the inconvenience. Please could you provide us with the following files?

  • Diagnostic files: Located by default: 
    • PC:\Users\[username]\Documents\Humankind\Temporary Files\
  • Player.Log: Located in \Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind

Hi


solved this problem (videodriver problems on my side). But now i have another one - game crashes at loading new game from menu. 

i guess that time it's unity problems, cause thats what i get from appcrash (but i can be wrong for sure) so here's crash report:

Report.wer


here's some diagnostics files (dunno if they helps, i don't see any fatal problems there:

Diagnostics (2021'08'19 @0243'38''497''').html

Diagnostics (2021'08'19 @0230'38''025''').html 

0Send private message
3 years ago
Aug 19, 2021, 6:12:35 PM

And some more info about crashes (they are always the same). Sorry but it's in russian, but i hope you get info from it ))


Сигнатура проблемы:

  Имя события проблемы:    APPCRASH

  Имя приложения:    Humankind.exe

  Версия приложения:    2020.3.7.38898

  Отметка времени приложения:    608d8859

  Имя модуля с ошибкой:    UnityPlayer.dll

  Версия модуля с ошибкой:    2020.3.7.38898

  Отметка времени модуля с ошибкой:    608d89b7

  Код исключения:    c0000005

  Смещение исключения:    00000000003f3272

  Версия ОС:    6.1.7601.2.1.0.256.1

  Код языка:    1049

  Дополнительные сведения 1:    7cc9

  Дополнительные сведения 2:    7cc98f1567f1cf3ab2263500bdd71094

  Дополнительные сведения 3:    51e6

  Дополнительные сведения 4:    51e622cb581f4f89da6aa34f96e6ba0c


0Send private message
3 years ago
Aug 19, 2021, 6:35:49 PM

We are testing a new build on a Steam beta branch, with a workaround for another crash (related to Epic Launcher).

Steam beta branch: beta_1.1.59
Password: HKbetabuild1159


Please could you give it a try?

0Send private message
3 years ago
Aug 19, 2021, 7:16:04 PM
Lt_Miles wrote:

We are testing a new build on a Steam beta branch, with a workaround for another crash (related to Epic Launcher).

Steam beta branch: beta_1.1.59
Password: HKbetabuild1159


Please could you give it a try?

Sure. 

Well, menu works much smoother, but game still drops\crashes at start new game.


Thats windows info about it:


 Имя события проблемы:    AppHangB1

  Имя приложения:    Humankind.exe

  Версия приложения:    2020.3.7.38898

  Отметка времени приложения:    608d8859

  Сигнатура зависания:    d5ac

  Тип зависания:    0

  Версия ОС:    6.1.7601.2.1.0.256.1

  Код языка:    1049

  Доп. сигнатура зависания 1:    d5ac205e671fb6657afcc2c587288e97

  Доп. сигнатура зависания 2:    5715

  Доп. сигнатура зависания 3:    5715bd66be9049309ada210855b6316e

  Доп. сигнатура зависания 4:    d5ac

  Доп. сигнатура зависания 5:    d5ac205e671fb6657afcc2c587288e97

  Доп. сигнатура зависания 6:    5715

  Доп. сигнатура зависания 7:    5715bd66be9049309ada210855b6316e


0Send private message
?

Click here to login

Reply
Comment