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[PC/Steam, v1.0.1.58] Crash on loading new game

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3 years ago
Aug 19, 2021, 3:46:48 PM
Description: Game crashes every time I try to start a game. I can access the main menu fine, but it reliably crashes (or sometimes hangs indefinitely without a crash screen) at about 60-70% loading progress.
Player Log: Player.log
DxDiag: DxDiag.txt
Steps to Reproduce: Launch game, start new game (default settings).
Expected Behaviour: I should be able to play the game.

Other points of note:
  1. I have not played any pre-release version. I tried deleting the folders in my documents anyway; no change.
  2. I do not have any Sonic Audio software installed.
  3. I do have Epic Game Store installed, and I have not tried uninstalling it. However, I am playing on the patch which was supposed to fix that issue.
  4. I have latest graphics card drivers.
  5. I am on windows 7
I am keeping an eye on other threads, but I thought it best to add my own as there seem to be many potential solutions to similar looking crashes.
Updated 3 years ago.
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3 years ago
Aug 19, 2021, 5:01:31 PM

Hi!
Please could you provide us with the files located there?
[Drive]:/Users/[UserName]/AppData/Local/Temp/AMPLITUDE Studios/Humankind/Crashes

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3 years ago
Aug 19, 2021, 5:40:04 PM

We are testing a new build on a Steam beta branch, with a workaround that should fix another crash related to Epic Launcher.

Steam beta branch: beta_1.1.59
Password: HKbetabuild1159

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3 years ago
Aug 19, 2021, 5:42:11 PM

Yup, I have just spotted this in your reply to another thread, and I can confirm that this patch works for me!

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3 years ago
Aug 19, 2021, 6:25:23 PM

Awesome!

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3 years ago
Aug 19, 2021, 7:06:07 PM
Lt_Miles wrote:

We are testing a new build on a Steam beta branch, with a workaround that should fix another crash related to Epic Launcher.

Steam beta branch: beta_1.1.59
Password: HKbetabuild1159

I had the same problem and for me the beta worked thanks

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