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[PC/Steam V1.0.1.58] Crash on map load in

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3 years ago
Aug 19, 2021, 10:07:07 PM

Hello, on my wife's PC she is crashing every single time on attempting to load into a map, the game loads up fine, she can select and edit her avatar and all that, but as soon as she tries to load into a map in either multi or single player mode, she crashes straight to desktop at around the 65% loaded in mark. After loading up again her custom avatar is lost and it asks her to select a tutorial as if it was her first time loading up the game, every time.

Attached is one of her recent Diagnostics generated from a crash from her documents folder: Diagnostics_20210819_173745047.html

Things we have tried:

Deleting Humankind folder inside of documents.
Reinstalling latest redistributables (Including C++ and DirectX) from their official web source.
Setting graphics settings to fastest (Suggested in official discord by someone)
Uninstalling and reinstalling the game through steam, and also reinstalling onto SSD instead of HDD.
Setting -force-vulkan as a steam load in paramater.

None of the above have helped with her crash and it still CTD's on the same map load in spot every time.

If there's anything else we should try please let us know!
Thanks.

Updated 3 years ago.
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3 years ago
Aug 20, 2021, 11:18:25 PM

Diagnostics (2021'08'21 @0020'10''250''').html


Same problem here (though I haven't done the force-vulkan thing as I dont know what that is). All the betas worked fine for me. PC meets recommended requirements easily. No problem with any other game I own. 


Also Steam always thinks it is still running after I exit from the main menu or it crashes, so I have to close Steam with Task Manager.

Updated 3 years ago.
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