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[Gamepass, v1.0.01.0058] Trophies Not Unlocking in Profile

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3 years ago
Aug 23, 2021, 7:41:05 AM

Description

Trophies are not showing as unlocked in the Profile menu after being unlocked in-game. and their associated Persona rewards are not available to me. I have observed the following:


1) Trophy pop-up appeared during gameplay, I completed game, saved, exited to menu and found the trophy to still be locked

2) I have gone to the trophy menu, seen trophies unlocked, and come back at a later time and found them to be locked again

3) Trophy progress is being displayed in Trophy menu (first image). Completed trophies are showing as "Not Done" (second image). Bonus bug: in image 1 you can see the Wonder-Full achievement showing some very odd values.




I'm sorry but I don't have any evidence that I have earned any of these trophies but the Diagnostics seem pretty insightful.


 

Diagnostic file:

Diagnostics (2021'08'22 @1222'43''270''').html



Steps to Reproduce

This has happened across multiple games and involving many trophies, so I am not sure how to reproduce it. The diagnostic file mentions a lot of "Cannot get achievement (name: 'AchMoneyAccumulation3') from Steam." so I assume it is a Gamepass issue. Not sure if this is relevant, but I did not notice this issue until I created and linked my g2g account (concerning which: I thought maybe linking accounts caused a trophy wipe, so I played a complete game after I linked accounts and again noticed earned trophies not being displayed in the Profile menu.)


Expected Behavior

Trophies unlocking when I earn them in-game. 



Updated 3 years ago.
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3 years ago
Aug 23, 2021, 8:05:59 AM

Same thing happened to me. Bug I opened about it:

https://www.games2gether.com/amplitude-studios/humankind/forums/215-bug-reports/threads-redirect/41877-pc-gamepass-trophies-not-unlocked-in-game-but-were-actually-done-and-unlocked-in-xbox-profile?page=1#post-328746

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