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Stuck on ‘turn pending’ indefinitely in late game - current version

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3 years ago
Sep 1, 2021, 6:19:00 AM

Hi there - the last couple of games I’ve played, when it gets into the later turns, it gets stuck on ‘turn pending’. I try to reload a previous save, but keep getting the issue. Ive noticed this while playing on a map mod. I’m not sure if this happens on a non-mod map and will need to test. Many thanks. 

Updated 3 years ago.
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3 years ago
Sep 1, 2021, 8:54:02 AM

Hello!

In order for us to fully investigate this issue we need the following:

- Your last two auto-saves, and any other saves you think may help show the problem. Your saves are by default located:

o PC: \Users\[username]\Documents\Humankind\Save Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in /library/ application support/humankind/Save Files


- Your diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs related to the session you were playing where the issue occurred. These are by default located:

o PC: \Users\[username]\Documents\Humankind\Temporary Files

o Mac: This is hidden in the Libraries folder. You will need to do an internet search to find specific steps for your OS. Once the libraries folder is revealed, they are in user/library/ application support/humankind/Temporary Files


Thank you for taking the time to send us this report.

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3 years ago
Sep 2, 2021, 5:29:30 AM

Thanks for getting back to me. I have attached the files as requested... At least I think I have! Let me know if you need anything else!


auto-save 1648.ctrauto-save 1647.ctrDiagnostics (2021'08'30 @0756'25''495''')p7.htmlDiagnostics (2021'08'30 @0756'25''495''')p6.htmlDiagnostics (2021'08'30 @1651'16''Diagnostics (2021'08'30 @0756'25''495''')p5.html299''').html Diagnostics (2021'08'30 @0756'25''495''')p2.html

Updated 3 years ago.
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3 years ago
Sep 2, 2021, 9:28:55 AM

Same here.
Reload the saved game (different savepoints) doesn't help to fix it. 

Interesting point: 

While I was in the game, new diagnostic files were continuously created - Around 4300 within a few moments. (I had clicked on End Turn and was waiting). 


auto-save 764.ctr

auto-save 763.ctr

auto-save 762.ctr

auto-save 761.ctr

Diagnostics (2021'09'02 @0841'54''729''')p3386.html

Diagnostics (2021'09'02 @0841'54''729''')p3384.html

Diagnostics (2021'09'02 @0841'54''729''')p3243.html

...

Diagnostics (2021'09'02 @0841'54''729''')p2281.html

...

Diagnostics (2021'09'02 @0701'08''668''')p4.html

Diagnostics (2021'09'02 @0701'08''668''')p6.html

Diagnostics (2021'09'02 @0701'08''668''').html

Diagnostics (2021'09'02 @0701'08''668''')p2.html



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3 years ago
Sep 2, 2021, 10:21:01 AM

Addendum: 

I have now been able to continue playing with a save game in which I have done other construction projects. 

Specifically: 

I wanted to overbuild sectors that produced pollution (with craft) quarters, for example. 

After loading the game, I canceled the construction orders and otherwise followed all moves identically as in the last attempts. 

Now I could enter the next round normally. 

My guess therefore, it is related to the mechanics of pollution. 

I did the crosscheck and have the estimation that as soon as I overbuild more than one pollution producing district, the error comes again. 

Maybe this helps
here is the save file from the game in which it partially worked.:

auto-save 771.ctr

auto-save 772.ctr

 auto-save 773.ctr

Diagnostics (2021'09'02 @1145'04''546''')p243.html

Diagnostics (2021'09'02 @1145'04''546''')p244.html

Diagnostics (2021'09'02 @1145'04''546''')p2.html

Diagnostics (2021'09'02 @1145'04''546''')p245.html

Updated 3 years ago.
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3 years ago
Sep 2, 2021, 9:28:09 PM

@Mandukah - interesting - in one game I had high pollution as I was playing with the mechanic to see if I could ‘kill’ off the planet. I’m not sure if I was producing pollution in the other game - I don’t think I was. 

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3 years ago
Sep 4, 2021, 5:37:21 AM

It happened to me while I was on the ancient era, so 0 pollution constructions available. I tried the 'save file, load file' thing but every time I pass the current turn, the next on gets stuck on the 'turn pending' case again. It's a shame I was really enjoying the game

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2 years ago
Aug 14, 2022, 8:13:00 PM

Same issue. Turn 978 is stuck in pending. I'm using several mods but I think the game should self diagnose such issues considering how disruptive this is for gameplay and how long it has been existing. I'm playing on GeForce Now, so I can't provide any logs.

Updated 2 years ago.
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2 years ago
Aug 15, 2022, 10:24:27 AM

Yep does the same for my game just stuck on turn pending, I have four mods on but they have all been updated recently and the game let them through so I presume they are ok, very annoying as I was having an interesting game.

Hope there is a fix.

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